Unable to get Amazon.co.uk option for search bar.

First of all, I have already changed my about:config browser.search.region preference to GB. When I try to install the amazon search engine for amazon.CO.UK, via the m… (read more)

First of all, I have already changed my about:config browser.search.region preference to GB.


When I try to install the amazon search engine for amazon.CO.UK, via the magnifying glass on the search bar, I get this message.

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Please help.

Asked by dennism.inbox 3 months ago

Last reply by ThePillenwerfer 3 months ago

I can’t seem to update my Firefox. When was the latest update and how do I install it? I’ve tried several times but Chase keeps telling me I need to update it before I sign I.

I can’t seem to update my Firefox acct. I’ve tried updating it several times and I can’t tell if the update happened. When I try to sign into my Chase acct, it keeps tel… (read more)

I can’t seem to update my Firefox acct. I’ve tried updating it several times and I can’t tell if the update happened. When I try to sign into my Chase acct, it keeps telling me that I need to update the version.

Asked by kathstoeckel 2 months ago

Firefox unable to access firefox.dns.nextdns.io

FFX 130.0.1 macOS 15.0 (This has nothing to do with the new macOS 15.0 Sequoia update as I have been using it for a week with absolutely no problems). This is absolutely … (read more)

FFX 130.0.1 macOS 15.0 (This has nothing to do with the new macOS 15.0 Sequoia update as I have been using it for a week with absolutely no problems). This is absolutely a problem with Firefox or NextDNS. Thanks for your help in advance.

Woke up this morning and suddenly FFX is timing out when trying to access ANY site. Has been working fine - NO changes made to any settings. This literally came out of nowhere. Seems to be a DNS resolving issue. I get a time out with this error message:

Asked by 8-bit 1 month ago

Last reply by NoahSUMO 1 month ago

how to stop firefox from "shuffling" between 2 open windows

hi. i have (too) many windows and tabs open - and whenever i click the firefox icon in my dock, it doesn't go to the window i was just in - instead it chooses a differen… (read more)

hi. i have (too) many windows and tabs open - and whenever i click the firefox icon in my dock, it doesn't go to the window i was just in - instead it chooses a different window and i get back to the original window by clicking the dock icon again - how do i make this stop?

Asked by jackie.sussman 3 days ago

Last reply by Agatha Abigail 3 days ago

Bookmarks

I used to be able to Bookmark a website. I simple don't' see "bookmark this site" or "Add a bookmark". I don't know what a tag is or or even how to tag a site. I have b… (read more)

I used to be able to Bookmark a website. I simple don't' see "bookmark this site" or "Add a bookmark". I don't know what a tag is or or even how to tag a site. I have bookmarks but can't remember how to do them. I did set up a Bookmark file, now I can't put a site into the file. Can I call someone who can walk me through it? The answers Ive read to this question are over my head.

Thank you, Jd

Asked by JimDavistnt 1 month ago

Last reply by ThePillenwerfer 1 month ago

Bing opening on firefox startup

Everytime i open firefox it defaults to bing, but not as a homepage which is just my regular firefox, rather as a startup screen. If the firefox application is closed and… (read more)

Everytime i open firefox it defaults to bing, but not as a homepage which is just my regular firefox, rather as a startup screen. If the firefox application is closed and opened again it will default to bing.

Asked by reubenstokes 1 week ago

Last reply by James 1 week ago

Shortcuts - Can't delete or dismiss unwanted shortcut

I am trying to remove a shortcut off of my Firefox homepage. I have been trying everyday of what I can do, clicking "Dismiss" or "Delete from History" will not do anythin… (read more)

I am trying to remove a shortcut off of my Firefox homepage. I have been trying everyday of what I can do, clicking "Dismiss" or "Delete from History" will not do anything. I am trying to find out what other ways can help, but so far, none seem to help for now. I haven't been on the website because I didn't need to anymore. I have been looking for ways, but they seem to not help me at all. Is there anyway I can get rid of it please? Please let me know.

Asked by Jade Echols 3 months ago

Last reply by Jade Echols 3 months ago

Can't update to newest version of Firefox: ESR although using macOs Catalina 10.15.7

Hi, First, I went to Firefox > About and it updated to: version 115, so then I downloaded Firefox extended support release [ESR] for mac from this site; while downloa… (read more)

Hi,

First, I went to Firefox > About and it updated to: version 115, so then I downloaded Firefox extended support release [ESR] for mac from this site; while downloading; closed Firefox browser; and once finished downloading, I dragged to the 'applications folder.' Once there I clicked, "open" and it's still showing latest version: 115.

In Settings > Add-ons > Manage extensions, I have the following:

Adblock + Brave is disabled

DuckDuckGo is enabled

  • I do not have Firefox showing at all.

Please advise what to do next.

Thanks

Asked by Leonie Walker 1 week ago

Last reply by Leonie Walker 1 week ago

Logitech camera is not recognized

My Logitech 1080 camera is working and recognized on Chrome and Edge. It is not recognized on Firefox, even though I have the settings allowing the camera on a list of si… (read more)

My Logitech 1080 camera is working and recognized on Chrome and Edge. It is not recognized on Firefox, even though I have the settings allowing the camera on a list of sites, and have restarted it several times.. I can't find it on the connected devices list, etc. I HATE having to open Edge for every vidcon call!

Asked by John W 3 days ago

Exporting from Otter.ai -

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent iss… (read more)

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

Asked by mollyojsj 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Why can't we synchronize?

Why can't my Firefox browser on my computer sync with my phone? I've been browsing through a lot of information online all morning but haven't found any solution. My Fire… (read more)

Why can't my Firefox browser on my computer sync with my phone? I've been browsing through a lot of information online all morning but haven't found any solution. My Firefox accounts on my computer and phone are both the same email, why can't they sync?? And I haven't received any response when scanning the QR code on my phone or computer. Can you provide me with a solution? My email is joachim0326@163.com And this is also my account

Asked by joachim0326 1 week ago

Secure Connection Failed

After years of using Firefox and accessing my grocery store online for the weekly ad and specials it suddenly says shows me this when I try to open the website: Secure C… (read more)

After years of using Firefox and accessing my grocery store online for the weekly ad and specials it suddenly says shows me this when I try to open the website:

Secure Connection Failed

An error occurred during a connection to www.dillons.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I look for solutions it tells me there is no way to allow this website to open now. What is going on? I don't care if it's a secure connection, it's just a grocery store ad.

Asked by srlatham8 3 months ago

Last reply by Paul 3 months ago

Message, Problem loading my Betting Sites, William Hill, Sky Bet, opening any links , Pop up of secure connection. Cannot open the page.

Secure Connection Failed An error occurred during a connection to www.lottoland.co.uk. SSL received a record that exceeded the maximum permissible length. Error code: S… (read more)

Secure Connection Failed

An error occurred during a connection to www.lottoland.co.uk. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Asked by Sonny Sambucharan 3 months ago

Last reply by cor-el 2 months ago

annoying popups about Firefox virus

My firefox webbrowser used to update almost every time a signed in. It has not let me know it has updated lately. The last few days we are getting constant popups when… (read more)

My firefox webbrowser used to update almost every time a signed in. It has not let me know it has updated lately. The last few days we are getting constant popups whenever we go online in Mozilla Firefox. Each of them has your logo & gives increasing warnings about a virus asking me to click on a link - We can either x out or click ignore, but have to do it 5 or 6 times.. over & over. I cannot snip it or print screen it as it disappears or just tries to copy the blank background.

I do NOT want to click on these links as it may well download a virus rather than remove it. What do I do? If updating Firefox will help, how do I do it?

Asked by mwcrow 3 months ago

Last reply by cor-el 3 months ago