Firefox Support Forum

Hi everybody! Until I used Windows 7 Ultimate I had no problem using Firefox on my PC. I've been forced to use Windows 10 and I've apdated both my desktop and my Laptop at the same time (one hour difference) - both run almost exactly the same programs with the exactly same structure (name of software, names of files and/or directories, cookies, extensions etc etc). My Laptop (HP EliteBook) has no problem whatsoever, while on the desktop firefox keeps crashing whenever I sitch on an external HD, or I start a program, or often when I play chess. It crashes also when I'm watching an You Tube clip, and I change clip.... The only time that Firefox doesn't crash is when it is alone, no programs are running in the background, and I explore the internet using the same window, and not opening any links in a new window. I have an idea of what may be the cause but I'm looking for someone who has my same issues in order to check causes. I must admit that I'm fed up, and I'm seriuosly considering to switch to chrome after having used Firefox since it was born.... Thank you, Marko

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere else but the in the bookmarks. I have to use the up or down arrows to scroll through them, and it's a royal pain because I have so many bookmarks.

Have been experiencing frequent "Gah" tab closures and unexpected Firefox shutdowns lately which require "Restore Now" action. Am running latest version of Firefox on Win10 desktop which is updated religiously. Have run Task Manager which indicates no activity higher than a Medium rating. Interestingly, while I experienced a couple of tab closures this morning, they are predominately later in the day and on occasion I need to reboot the system to get Firefox operating. Hopefully there is a relatively simple fix for this issue. Thanks.

When I click on a hyperlink in Outlook email Outlook is all of a sudden throwing an error message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."

Any ideas please? If I copy and paste the address into a browser it works.

Thank you

Soooo, I have to admit defeat on this one. I travel often to South America and back to the states about every other month. I need access to a couple of job search sites while in Colombia but I can not make the location stable. Every one of the sites I open gives me a Brazilian site link. I have set everything I can think of the the United States (Laptop main location service, Mozilla location, etc) with no change. When I open Indeed.com or Glassdoor.com or any other ones I get the dame results...Brazilian search results???

By the way, this happens when I open them in Edge or Chrome too...I know it's know a browser issue but I can't fix it anyway I try... :[

Thanks a million in advance.

I type in indeed.com and get this https://br.indeed.com/?r=us

The problem comes from the antivirus software this checks HTTPS connections and certificates, many think it would be a virus as in the support cases, but this can be set in the antivirus software.

https://support.mozilla.org/de/questions/1024043#question-reply

layout.spellcheckDefault is set to 1 The "check your spelling as you type" check box is checked. I have an English (GB) language pack add on installed. When I left right click in a multiline text entry box, there's no option to select languages.

Not sure when this started. But whenever i try to load google.com or when i click on my homepage which should bring me to google.com but nothing will happen. i will need to close firefox then reopen again then it will work. Then after sometime it will not work again. Have try to uninstall and re install but still no use. Anything i need to do to fix this?

Using desktop, Windows 10, and Firefox browser. Having having a variety of issues that come and go when using Facebook. Some of the problems: photos in Facebook feed not showing or only a couple (sometimes was okay), Facebook Messenger sometimes was blank, got so I had to sign in every time I left Facebook and went back to it, sometimes when I would try to type a comment or type in Facebook search box it would not let me type, in a Facebook photo album it only showed photos on one side and then other times it would not show photos. I cleared the cache while still in Facebook and also when signed out. I've used F5 numerous times. I tried making the cache larger. Still had issues. I tried a different browser and did not have those problems. Problems are not all constant. I finally ended up uninstalling and reinstalling Firefox, which so far has helped with some of the problems (at least when I tried it), but not all. I tried to type a comment now and it would not allow me to.

Firefox decided not to open up Facebook for me today, does for other websites and using same computer I can log in using Edge? Are you guys having problems today? ps have refreshed, no luck, then uninstalled, cleared the cache and reinstalled and still not luck. Any Hints?

It seems the folks there at Firefox central enjoy wrecking people's experience by frequently releasing new browsers that breaks what already in place. What the hell is wrong with you guys...?? Are you secretly employed by Microsoft and/or Google....?? Seriously, this is no way to run a browser company. It is, however, a great way to ruin one. Give us a break, and stop breaking our browsers. You ruin our experience, and you do it on a semi regular basis. It's all well and fine to release new stuff, with new features, but for the love of God if it's gonna break what we already have, at the very least offer us a way to keep what we have, and have it supported even in a minimal way, and branch off the new option. I get your fears, you fear that not enough people will opt for the new one like that, and you're probably right. That however, should tell you something.

We loyally support your project. That should be worth something. Thanks.

I've recently switched from chrome to firefox. Autocomplete forms has never worked for me. Firefox is either not saving, or not loading form data - I click into a form field and it jsut doesn't have an option to fill from stored data. Honestly tempted to go back to chrome at this point. I've tried following steps in help articles, settings all look ok, it just doesn't work on virtually any website. Logins are generally ok, it's mainly things like address data, email address and so on. Same on mobile and on desktop.

Hi Guys. I am an 81yo with mild dementia. I have 3 PC's / An old Dell laptop / A top of range Huawei laptop and an Optiplex desktop. I have a partner who has been totally blind since age 8 [Now 74]

Needless to say - I will need to "Look Out" for my partner when I am no longer here! My idea is to set up 3 PC's One for me / one for Janet and one JOINT [Gurrently used] - This (I think) will make it easy for her son/daughter to "Take up the Riens" with bespoke "My Gov" and password manager/email addresses / accounts.

What do you guys think?

First thing first though; God knows what settings I've botched over the past few decades? I know the gmail settings [Gearwheel] are mainly concerned with "Searches" - No filter or unused gmails! So looks like I'll need to reset Firefox [On 3 machines?] - So be it!; I only have a couple of extensions and a "New Start" is needed. Trouble is - I will need a "Step by Step instruction(s) as I'm not too Cognisent just now. ANY help greatly appreciated. My initial contact was with a nice young lady called Brienie [I think]

                            Kind Regards  -  Denis

I'm using Windows 10 and have installed FF 92.0 as the default browser and recently installed MS Works 9.

When I click on a link within a document it does not open. The cursor does change to a hand & it does say "CTRL +click to follow link https….", but that doesn’t work. However it does turn on the Underline function in the word processor.

Clicking on links has worked for years with Windows 7 and MS Works 7. I don’t see any settings in Works 7 or 9 that control this.

Is there a FF setting that enables this?

About a year ago, I tried switching from Chrome to use Firefox as my primary browser. I love many of the built in privacy features and Facebook Container, etc. But as I've been using Firefox, I've discovered sometimes things just stop working with no indication or errors explaining why.

Maybe SOLVED: I finished typing out this whole post and discovered the uBlock Origin extension is probably what has been causing all of this.

First I remember encountering oddities was with Gmail. My email was up, but refused to load messages. It seemed to think it couldn't connect to the server or something and just kept retrying ever 5 minutes. I thought my internet was out, but then discovered other sites worked, and Gmail worked fine in Chrome. Since then I've encountered numerous times where sites just don't work or don't respond in Firefox, and I have no idea why. Sometimes restarting the browser helps, but sometimes I close out of Firefox and can't launch it again because the system says it's still running.

Many times the only fix is to just use a different browser.

Just yesterday I ran into issues navigating FAFSA or Federal Student Aid (FSA) on https://studentaid.gov The site loads up and logging in to complete the FSA application works, but I can't click on any of the links in the dropdown menus across the top and those same links down at the bottom of the page don't work either. They just don't respond. If I open the site in Chrome, they work fine. The only button along the top that works in Firefox is the FSA Title that returns to the home page. The links down in the middle of the page seem to work as well, but the top and bottom navigation just don't respond. Well, they don't respond to left clicks. Hovering the mouse shoes the URL they point to, and I can right click on them. I just tried testing right clicking and using "Copy Link" to copy and paste the address and Firefox goes to the pages directly just fine. This one for example: https://studentaid.gov/understand-aid/types But even on that page the links in the dropdown menus up top and the site navigation at the bottom still don't work.

While searching for help just now, I discovered Breakages due to Tracking Protection: https://support.mozilla.org/en-US/kb/report-breakage-due-blocking So I tried that, but that didn't fix the site.

Again, this isn't the only site I've encountered this issue, it happens all the time. Today when I encountered issues in my college's online bookstore I finally came to the conclusion that this happens often enough that I can't use Firefox as my default browser. The thought of having to abandon Firefox is extremely upsetting to me, so I'm reaching out to see if we can fix it before I have to swap back to Chrome.

Attached is a screenshot of my college online bookstore. After logging in, I should be able to search for my course materials through a series of filter selections based on the term, program, and course ID. But no matter how vigorously I click on the summer or fall term options, they just don't register that I'm clicking or selecting them.

What information can I provide to help you test this? I've also included screen shots of my Extensions... and that led to the discovery that uBlock Origin might be the culprit for all of this. ugh... Well, I guess I'll upload in case this helps anyone else.

Thank you.

I have been accessing my school email for weeks on this computer on Firefox, and all of a sudden I get this error for the last few days. I don't know why?

Website: https://mail.student.egcc.edu/

My Firefox Web Browser automatically, and unstoppably removes / before the word "wright" in URLs, leaving me unable to access any sites where the URL contains "/wright" or "/~wright". Is there any obvious reason why it is doing this? Can I work around this somehow? The site I am trying to access is http://www.astro.ucla.edu/~wright/CosmoCalc.html .