Firefox Support Forum

Recently bought a new Mac Studio running mac os 12.4. Migrated FireFox from old mac. Firefox version 102.0 will not open anything for about a minute. Message says transferring from a web page but nothing happens. Sometime it says “cannot find server.” Firefox on my other older mac on same network works fine as does Safari on new Mac Studio. Once delay period over all work well.

I've been noticing this more and more recently. I'm using Firefox 102.0 on a Mac running Monterey (12.4) with 64GB RAM. Firefox will suddenly zoom up on a screen between 400% up to 800% (I'm guessing; no way to verify this): see screenshot. This happens on random pages without my hitting any keys or clicking on anything, and I cannot replicate it. Note that I do not have screen zoom engaged, nor do I have any sort of zoom mechanism turned on in the OS. Hitting "undo" does nothing, as the browser thinks I'm trying to undo an action on the page, not a zoom. Resetting Firefox or restarting makes no difference.

Note that the screenshot is at actual size, but I have no way to control the resolution at which it shows up for you.

Hi I have a problem with Firefox (102.0) downloading / saving files to Macbook (OsMonterey). The files are saved in strange machines with the ending part. Ex: video.mp4.part The files cannot be opened. Has anyone had a similar problem and can I ask for support?

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

I RECENTLY JOINED FANSLY AS A FAN FOLLOWER AND SUBSCRIBER- IN ORDER TO LOGIN IN I SEARCHED FOR IT ON DUCK DUCK GO , BUT I I MISSSPELLED IT ,FANSLEY THEN IT CORRECTED TO SITE LOGIN IN WITH THE CORRECT ONE , BUT I READ THROUGH THE PAGE TO FIND THIS QUERY... WHICH I CAN ATTACH BECAUSE I TOOK A SCREEN SHOT , I AM NOT SURE WHAT OR WHO TO TRUST

I get the "PR_CONNECT_RESET_ERROR" every time I access a google.com related domain. I don't get the error on other browsers, nor do i get the error on other sites within Firefox. I've cleared my cache, cookies, restarted my browser, tried turning off the proxy functionality in network settings, etc. This all started immediately after my browser was upgraded to 102 (current version is 102.0 (64-bit)). Please help. This is so frustrating that I'm ready to simply delete Firefox and revert to Chrome, which is a bummer, but this is kind of a dealbreaker bug and i've already spent an hour on the forums (using Chrome, because I can't access Google search) trying to fix this.

Since updating to Firefox 102.0, text is not displaying correctly or at all on number of sites, including Gmail and Google.ca. I tried starting FF in Troubleshooting mode, and it solved the problem, but when I went through the steps in the "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems" article, that didn't fix the issue once I left Troubleshooting mode. I also tried to reinstall Firefox and to refresh Firefox, which I now really regret doing since it didn't solve the issue and my extensions are not working as they did prior to the refresh when I reinstalled them. Wikipedia seems to be displaying text fine, but for many websites the text is just not visible at all. At the moment, I can't even type or paste text into an email...it displays as boxes with numbers in them (not sure what they're called). Oddly, I can see the text in the email preview, but not when I open the email (then it's just blank). Thanks for any help you can provide!

Updated Firefox to 102.0 Youtube TV stopped working. (Macbook user) I am using the web version of Youtube TV through Firefox. Youtube TV starts, allows me to select channels but then i get the never ending spinning wheel. I have disabled ad blockers, cleared the cache. Restarted Firefox, Restarted Macbook Pro. Restarted router and modem. Youtube TV is playing fine using Safari which uses the same ad blocking software.

My question: What have I overlooked? Youtube TV was working fine prior to the Firefox 102.0 update.

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare page 4 of https://arxiv.org/pdf/2201.08431.pdf seen in Firefox and Chrome. Could anyone give me some idea how to fix this issue?

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page for "малина" affected by this issue (screenshot 1). Moreover, other alphabets like Armenian get completely messed up, as opposed to Russian where only spaces and punctuation marks seem to be affected (screenshot 2).

I asked my peers running on OS X 12.4 to try and see if they experience the same problem but they saw no issues whatsoever.

I temporarily downgraded to Firefox 101 but would appreciate a solution.

Hello! I've been having an issue ever since I downloaded firefox for my Mac where, no matter what the streaming service, I cant stream in full HD, 1080p quality. My monitor can display Full HD, and I just bought a 4K HDMI cable to try and fix this issue. Didn't work. I did download Crome to see if anything can help, but that had the same quality problem. However, it DOES stream Full HD on Safari, but I much prefer firefox.

Any help is greatly appreciated!

I recall recently discovering an option that allowed me to designate websites that I no longer wanted to see in my search results. I thought this was x-useful as it seems there are a few websites that frequently appeared near the top of the search results that were "come-ons"; that is when you click on the link in the search results, they only offered an option to "sign up" for access. I don't want to see this junk, and I did add one website to the list.

I've got another one I want to add, but I can't find the interface to add this website to the list. I thought it was a DuckDuckGo feature, but I don't see it anywhere! Is this a Firefox feature ? ... or have I lost my mind  :P

Hi. I have a new email account: I cannot send or receive a message on this account....can someone help me please......

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I have close to 2000 bookmarks. There are organized into folders. I want get ride of the folder structure and have all bookmarks on together in one place - no nested folders.

I could click, hold, drag and drop but would be time consuming as I have too many folders.

How do unest all folders and keep all bookmarks together in single place?

Thank you

Two days ago I tried to log into my account at addons.mozilla.org, but the page would not take the codes from my Google authenticator, or any of the saved recovery codes. I was able to change the password via email reset, but no way getting in to disable the 2-factor thing. I can't even seek support from that account, and this is why I'm using a different account to post here.

I want to add that this behavior started suddenly without my having changed anything on my account. The support page that instructs users to reset the clock on Google Authenticator is incorrect, too, since this app does not provide that function (maybe it did in the past, I guess).

Bottom line: I'm stuck and my addons are not getting updated. I'm sure Mozilla wants me to update them, but they have to provide a way for me to log in. Regrettably, it seems to be impossible to talk to a person.

Any help will be appreciated. The account with the problems is fruiz500@gmail.com Thanks!

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

FF v102.0 MacOS 12.4

Been FF user since the very beginning & user on Mac for 15 years. I installed new FF only days ago on my new iMac 27" Intel i7 machine, runs fine except when I click on an external link like in an email or PDF I expect FF to open up 1 page of that link only as in the past, what I get is 2 pages opening up at the same time, one of the home page & the other of the clicked link. Launching FF direct from app dock is fine & it will launch into my home web URL.

Why is this happening ? Previous version of FF 101.01 on my old iMac i7 runs perfectly.

FF has never done this in the past, it's VERY annoying & can't find an answer for it. Seems like FF has done this before in the past on other versions, but I've never encountered it.

I know FF are usually quick to fix things pear shaped, hoping someone out there has an answer for this now or I simply stop using FF, Safari works fine ;)

Gilbo :)