cannot get into thunderbird directly without going thru Webmail

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login … (read more)

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login to server Mail.TWC.Com with username jomar159@hvc.rr.com failed" Retry Enter New password Cancel I have 2 accounts on TB 1 is wmarks1 and the other is jomar159@hvc.rr.com HELP

Asked by wmarks1 3 days ago

Last reply by wmarks1 7 minutes ago

Unable to access website

Dear Sir/Madam, Recently I have been having issues accessing a particular website named asus.com for reasons I am unable to discern I keep receiving an error message each… (read more)

Dear Sir/Madam, Recently I have been having issues accessing a particular website named asus.com for reasons I am unable to discern I keep receiving an error message each time I attempt to access the site. I keep receiving an error message indicating that the site cannot be reached. It should be noted that I do not have any issues with any other websites. Your assistance in resolving this extremely annoying issue will be greatly appreciated. Best regards, Volney Boswell

Asked by volcar21 20 hours ago

Last reply by volcar21 14 minutes ago

Double draft folders

I would like help removing one of the folders called drafts as it is empty and uses the other for subfolders. I have tried right clicking but it has no effect on removing… (read more)

I would like help removing one of the folders called drafts as it is empty and uses the other for subfolders. I have tried right clicking but it has no effect on removing it. Only the draft folder where the subfolders are located can be removed. How do I remove the extra draft folder. Thanks in advance for your help.

Asked by Bruno Nissen 21 minutes ago

Keyboard Blocks Webpage

Where is the issue tracker for Firefox Nightly on Android? The last few updates have caused the keyboard to block the bottom part of webpages, making it impossible for me… (read more)

Where is the issue tracker for Firefox Nightly on Android? The last few updates have caused the keyboard to block the bottom part of webpages, making it impossible for me to see what I'm typing.

Asked by yiffster 43 minutes ago

Add outlook.com account to TB 143.0.1

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an … (read more)

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an "Exchange auth error." I'm able to add the account manually using imap, but I want to use Exchange so I can access my outlook.com calendar and contact when TB is updated to include them.

Asked by rgplantz 1 day ago

Last reply by rgplantz 55 minutes ago

Search not working Thunderbird for android

Search setting is set to All for search server limit. However search doesn't work. Nothing is returned. I click search messages on server and nothing comes back. When i l… (read more)

Search setting is set to All for search server limit. However search doesn't work. Nothing is returned. I click search messages on server and nothing comes back. When i look up the same search criteria in Gmail i get email back. Why is search not working properly for me?

Asked by freakarmen 59 minutes ago

Undesired change in response to email selection

I have just installed Thunderbird on Windows 11 and it has two very annoying new habits. When I click on an email it opens it instead of giving me a preview. And when I m… (read more)

I have just installed Thunderbird on Windows 11 and it has two very annoying new habits. When I click on an email it opens it instead of giving me a preview. And when I move an email to another folder it also opens that folder. Neither happened on the old computer so how can I get back to the way it used to be?

Asked by jsw152 3 hours ago

Thunderbird calendar date format is stuck on American month/day/year

My Thunderbird calendar refuses to display dates in European format, namely day-month-year. I have read lots of helpful hints on the forums and tried everything, but noth… (read more)

My Thunderbird calendar refuses to display dates in European format, namely day-month-year. I have read lots of helpful hints on the forums and tried everything, but nothing changes. My system is Ubuntu 25.04 with Cinnamon 6.4.8. Thunderbird version is 140.3.0esr (64-bit). Some of the suggestions refer to settings that are no longer there compared to earlier versions. For example, Settings > General > Language and Fonts has no format options. I have also used the config editor while TB was not running and added ntl.date_time.pattern_override.date_short and ntl.date_time.pattern_override.time_short, without any effect. Dates in the calendar still always appear in the illogical American month-day-year format. This is confusing, to say the least ! Has a solution been found to EASILY select the locale and formats that should be used? At the moment, the settings are under different menus and in different locations, and TB seems to be making it as difficult as possible to get these set - permanently ! - to the user's preference.

Asked by davidjmuso 2 days ago

Last reply by davidjmuso 3 hours ago

FF Password manager autofill not working

Hi, the password manager (about:logins) is a very handy feature, i use all the time. However, tehre is so many pages where the FF password manager fails to suggest the c… (read more)

Hi,

the password manager (about:logins) is a very handy feature, i use all the time. However, tehre is so many pages where the FF password manager fails to suggest the correct login user name to fill in the "user" field. (Interestingly, the password fill is much more accurate).

To start with: for logging in on THIS VERY SITE for posting this question, I needed to:

  1. manually open the FF logins page
  2. enter the url "accounts.firefox.com" for search
  3. pick the entry
  4. copy the username
  5. swithc back window
  6. paste and confirm.
  7. repeat for password (I think - or came this at least suggest correctly maybe)

What's going wrong? Is my installation broken - or is this for all users the same experience?

Tks

Asked by chRIS 1 day ago

Last reply by chRIS 4 hours ago

във играта фемили фарм скрула не работи върху снимките. Където има лента отстрани се налага нея да ползвам. При другите браузъри това не е така

/home/boris/Свалени/Screenshot 2025-10-10 at 11-57-52 (20 ) Family Farm Facebook.png във играта фемили фарм скрула не работи на нито една картина ,която има лента отстран… (read more)

/home/boris/Свалени/Screenshot 2025-10-10 at 11-57-52 (20 ) Family Farm Facebook.png във играта фемили фарм скрула не работи на нито една картина ,която има лента отстрани се налага да я ползвам. при другите браузъри това не е така. в случай че ползвате преводач това е български език.

Asked by Борис Борисов 23 hours ago

Last reply by Борис Борисов 4 hours ago

Popping noise with Hyperx Cloud 3 wired on Firefox Youtube

Hello, I recently purchased and started using the Hyperx Cloud 3 wired headphones. When I watch a YouTube video or shorts with these headphones, if I skip forward a few t… (read more)

Hello, I recently purchased and started using the Hyperx Cloud 3 wired headphones. When I watch a YouTube video or shorts with these headphones, if I skip forward a few times or scroll to watch a new short, a loud popping noise occurs in the headphones. I turn the volume up and down, and it fixes it. Interestingly, this doesn't happen in other browsers, only in Firefox. This is very interesting, and I can't figure out why. I wanted to share this with you because I love Firefox.

NOTE: There's no problem with the headphones; they work perfectly. This is an issue only in Firefox.

Asked by Taha Bozdemir 5 hours ago

Arrange email folders alphanumerically

For some reason (accidental key stroke?) one of my email account's folders are no longer arranged alphanumerically. How can I reset the order to alphanumerical? I can't f… (read more)

For some reason (accidental key stroke?) one of my email account's folders are no longer arranged alphanumerically. How can I reset the order to alphanumerical? I can't find a menu item or setting to do this. Thanks

Asked by Jonathon 1 day ago

Last reply by Jonathon 6 hours ago

Thunderbird on Android exit not working

Just installed TB for Android on Samsung S24 Fe. Works fine but am unable to exit the application other than forcing phone back to home screen. Have installed on a Samsun… (read more)

Just installed TB for Android on Samsung S24 Fe. Works fine but am unable to exit the application other than forcing phone back to home screen. Have installed on a Samsung tablet and the back button seems to be working OK. Anyone know of any issues with this phone and TB?

Asked by simon123 6 hours ago

My email service shut down,

Hello, my email service has shut down for the second time. When asked to open, a small window appears and says the system is affected by a whatever. The window only lasts… (read more)

Hello, my email service has shut down for the second time. When asked to open, a small window appears and says the system is affected by a whatever. The window only lasts for a couple of seconds.

I tried to follow the instructions as how to get my profile, but is was lost due to an internet access cut.

Hoping someone can help. regards Stephen

Asked by stephenroger.baty 5 days ago

Last reply by stephenroger.baty 6 hours ago

Thunderbird incorrectly creates Archive folders on mail server

Hello, I've used Thunderbird on Linux for a while and love it! I use it for multiple email accounts from different providers. Until recently I manually Archived email … (read more)

Hello,

I've used Thunderbird on Linux for a while and love it! I use it for multiple email accounts from different providers.

Until recently I manually Archived email in to Local Folders on my PC. I do this to remove email from my mail providers and to avoid storage limits.

I recently learned that if I I set the "Message Archives" option to a specific folder for each account under "Local Folders" I can either manually archive there or I can use an Extension like "AutoarchiveReloaded" to do this semi-automatically. Great!

Unfortunately for my main mailbox only, despite being configured to write to a sub-folder under Local Folders, Thunderbird seems to ignore the settings. It always tries to create an Archive folder in the mailbox itself. Every attempt creates a mess which takes time to cleanup.

The mailbox in question:

  • Uses IMAP
  • Has "Keep message archives in:" set to "Other:" "Local Folders > Archives > (the name of the account)".

I am concerned that if I try "Keep message archives in:" "Archives" Folder on Local Folders it will combine with all my other archived accounts which are sorted in to sub-folders correctly.

Is anyone able to help please?

Thank you!

Asked by LMPC 8 hours ago

Last reply by LMPC 7 hours ago