Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot open a new tab manually

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by willgolden

more options

When I open FF, the first page (my home page) opens.

However, the "+" prompt for a new tab no longer responds.

When I click an URL in an email, the new tab opens automatically, but the new (second) tab will not open manually.

How can I repair the above please?

regards

When I open FF, the first page (my home page) opens. However, the "+" prompt for a new tab no longer responds. When I click an URL in an email, the new tab opens automatically, but the new (second) tab will not open manually. How can I repair the above please? regards

Chosen solution

Hi,

Please check if this happens in Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

If the problem persists, please also try the Reset toolbars and controls: and Make Changes and Restart option in the safe mode startup screen.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Hi,

Please check if this happens in Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

If the problem persists, please also try the Reset toolbars and controls: and Make Changes and Restart option in the safe mode startup screen.

more options

Hi willgolden,

Maybe it's because of the Ask.com toolbar? Check the discussion here: Can't open new tab

more options

Hi Madasan. Yes it was the Ask toolbar, thank you. How come such a simple app cannot be made compatible with the world's most used browser?

Hi Wilfred. Thanx4 coming back. I tried the simple suggestion first and it worked.

Regards Will