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firefox won't open google+

  • 3 replies
  • 1 has this problem
  • 19 views
  • Last reply by cor-el

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i am able to surf and browse any google page/product with the exception of google+. the page loads, but it loads just a blank page.

i am able to surf and browse any google page/product with the exception of google+. the page loads, but it loads just a blank page.

All Replies (3)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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i've done all that. i did all that before i did anything else.

https://support.mozilla.com/en-US/questions/892635#answer-270123

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Please continue in the other thread.

I will lock this thread to avoid confusion and repeating steps.