Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

LOST DATA

more options

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh win install suddenly recovers NOTHING and i am now panicking as i had very important accounts & passwords, bookmarks, tabs, extensions, etc. I have tried other devices too without any luck. I need help recovering all these asap.

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh win install suddenly recovers '''NOTHING''' and i am now panicking as i had very important accounts & passwords, bookmarks, tabs, extensions, etc. I have tried other devices too without any luck. I need help recovering all these asap.

Chosen solution

Hey, thank you for the speedy reply. Fortunately, since i'm a geek myself, i found a way to recover the whole driver volumes, including appdata. I've manually imported extensions, bookmarks and logins with passwords which got me back on the right track.

Marked as solved

Read this answer in context 👍 0

All Replies (2)

more options

When wiping clean the drive that has the data anything synced to that computer will remove the data correspondingly as well so nothing will be recovered when this happens. This unfortunately isn't a Firefox browser issue but user caused issue. You need to stop using it and take to a computer shop to see what they can do but if your using it still then anything that was there is now gone.

more options

Chosen Solution

Hey, thank you for the speedy reply. Fortunately, since i'm a geek myself, i found a way to recover the whole driver volumes, including appdata. I've manually imported extensions, bookmarks and logins with passwords which got me back on the right track.

Marked as solved