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Mouse doesn't work well on firefox (works well on everything else)

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Bithiah

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I used to have Logitech MX Master 3 it worked fine. Then I used a generic vertical with cable... once again... fine

Now I changed my mouse into a Logitech MX vertical and my keyboard into a Logitech K860 Ergo Firefox stutters while using the wheelmouse. Most of the times it goes super slow... On Google sheets it skip 40 rows instead of 3.

Please help I don't want to change my favorite browser! PS. Not that it should matter but I have 2 monitors

I used to have '''Logitech MX Master 3''' it worked fine. Then I used a generic vertical with cable... once again... fine Now I changed my mouse into a Logitech MX vertical and my keyboard into a Logitech K860 Ergo Firefox stutters while using the wheelmouse. Most of the times it goes super slow... On Google sheets it skip 40 rows instead of 3. Please help I don't want to change my favorite browser! PS. Not that it should matter but I have 2 monitors

All Replies (3)

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Hello Antonis!

Well did you check your logitech mouse settings? Because there might be a problem in your settings. Because you changed the mouse, I think that's the issue. Do you have Chrome on your computer? Because you should try and see if you can scroll normally on Chrome. If you can't means it's your mouse problem if you can then it's the Firefox problem.

Hope I helped!

Kind regards,

Bithiah

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It works perfectly fine on ANY other apps/browsers. It kind of works correct now. Firefox should troubleshoot this issue as it seems to exist for years. As a software developer I would start with these things that I have on my system that are not so frequent in other systems: 1. Dual screen monitor 2. Frequent sleep/awake cycles 3. Logitech Options service

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Hey there!

Sorry for the late reply.

Maybe try to OP to check the "Asynchronous Pan/Zoom" section from the about:support.

Hope I helped!

Kind regards,

Bithiah