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Tabs, browser crashing and occasionally computer bluescreening

  • 5 replies
  • 1 has this problem
  • 33 views
  • Last reply by FredMcD

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My tabs are frequently crashing and some strange behaviors occur with firefox after these crashes (adblock failing to work until browser restart, browser going blank for a split second). My browser also occasionally crashes, and even more infrequently my entire computer will crash which usually happens after series of tabs crashing in a row. It may be a ram issue but I have no problems with any other programs on my computer so I doubt that.

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All Replies (5)

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Hi bobalbertisntmyrealname

See this article on how to fix Firefox crashing and the occasionally computer bluescreening is that that blue screen of death if it is see the article How to troubleshoot blue screen error

https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup https://www.windowscentral.com/how-troubleshoot-blue-screen-errors-windows-10

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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bp-c296a6b6-7d90-4990-8ebb-c68510210418 bp-6307e6e5-39a8-40b2-a951-622970210418 bp-09ee8180-e818-4067-aef2-245010210418 bp-2980a168-fe56-4991-bdfd-c25e70210418 bp-593f2c05-c3b6-42a6-8401-29f530200818 bp-1d125780-ae3a-418d-a453-f80d50200818 bp-674d05a7-b0c1-49c8-9cb1-3a2340200810

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bp-c296a6b6-7d90-4990-8ebb-c68510210418 Signature: js::GCMarker::eagerlyMarkChildren

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1441002 NEW --- Crash in js::GCMarker::eagerlyMarkChildren

1359657 You are not authorized to access bug 1359657

1337578 RESOLVED FIXED Intermittent application crashed [@ js::GCMarker::eagerlyMarkChildren][@ js::GCMarker::eagerlyMarkChildren(JSLinearString*)][@ js::GCMarker::eagerlyMarkChildren(JSRope*)]

668583 NEW --- crash @ js::gc::ScanRope +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-6307e6e5-39a8-40b2-a951-622970210418 Signature: core::ptr::drop_in_place<T> | core::ptr::drop_in_place<T> | style::selector_map::MaybeCaseInsensitiveHashMap<T>::clear<T>

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-09ee8180-e818-4067-aef2-245010210418 Signature: trunc | trunc

Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-2980a168-fe56-4991-bdfd-c25e70210418 Signature: js::gc::TraceEdgeInternal<T>

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1474623 You are not authorized to access bug 1474623 ++++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-593f2c05-c3b6-42a6-8401-29f530200818 Crash Report Not Found +++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-1d125780-ae3a-418d-a453-f80d50200818 Crash Report Not Found ++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-674d05a7-b0c1-49c8-9cb1-3a2340200810 Crash Report Not Found

Modified by FredMcD

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I called for more help.


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}