Lost all bookmars and history
Hi,
I lost all my bookmarks and history after a firefox update. I saw that other people had the same problem. Even though I followed their instructions, I don't seem to able to restore them. Does anybody know what I could do next, please?
Thank you! M
All Replies (4)
What is it you tried to do?
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
What about the rest of your profile? Settings,
bookmarks, history, passwords . . . .
Look on your desktop. Do you see a folder
called; Old Firefox? Look inside.
Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
How many profiles are listed?
How many should be there?
Also, open the profile folder in your file explorer.
Hi,
Thank you for your help.
I have only profile, I checked.
I don't have any password stored so that's fine.
I have lost all bookmarks, history, library and highlights completely.
Shall I open the root or local folder on my only profile?
Did you read both messages I posted?