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Firefox Muili-process constantly hanging due to wait-chaining on another Firefox process

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  • Last reply by FredMcD

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relatively recently (within the last month), Firefox has become prone to hanging. It seems to happen with randomly, and can be trigger by just about anything, e.g. scrolling a window, clicking on anywhere in the window. It appears that even with content process limit = 1, it still runs with a minimum of 5 process threads. Don't know how these are ordered, but the 'last' of these, as displayed in Task Manager (yes Windows 10 2004), seems to be the one with a wait chain.

This is quite frustrating, but although I am willing to help collect relevant diagnostics, I do not know sufficient to know which and how.

All helpful suggestions welcome. The laptop is not CPU, Memory, nor disk bound when these waits occur.

relatively recently (within the last month), Firefox has become prone to hanging. It seems to happen with randomly, and can be trigger by just about anything, e.g. scrolling a window, clicking on anywhere in the window. It appears that even with content process limit = 1, it still runs with a minimum of 5 process threads. Don't know how these are ordered, but the 'last' of these, as displayed in Task Manager (yes Windows 10 2004), seems to be the one with a wait chain. This is quite frustrating, but although I am willing to help collect relevant diagnostics, I do not know sufficient to know which and how. All helpful suggestions welcome. The laptop is not CPU, Memory, nor disk bound when these waits occur.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 27/09/2013
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ?
If you use a fixed size for the page file then try the former and let Windows handle the page file.