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  • 5 replies
  • 1 has this problem
  • 13 views
  • Last reply by McCoy

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When I use the google tool bar in Mozilla Firefox, I am unable to click the search suggestions. How can I address this problem?

When I use the google tool bar in Mozilla Firefox, I am unable to click the search suggestions. How can I address this problem?

All Replies (5)

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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Hi jones jerrett, I'm not sure which bar you are using. Is it one of Firefox's built-in bars like:

  • the address bar, where the URL of the current page is displayed
  • the optional shorter search bar for the main toolbar
  • the search box in the Firefox Home or new tab page
  • the search box in a page on the Google site
  • something else?
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I am referring to the Google search bar.

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jones. jerrett said

I am referring to the Google search bar.

Okay, so I think that means the one I've bolded here:

  • the address bar, where the URL of the current page is displayed
  • the optional shorter search bar for the main toolbar
  • the search box in the Firefox Home or new tab page
  • the search box in a page on the Google site
  • something else?

Is the problem only with the mouse? In other words, if you type in the Google search box on their site and press the down arrow to highlight a selection, and then press Enter to submit that as your search query, does that work?

Modified by jscher2000 - Support Volunteer

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The question is worded slightly differently here :

https://support.mozilla.org/en-US/questions/1291909