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Cannot login to Mozilla developer account

  • 2 replies
  • 2 have this problem
  • 28 views
  • Last reply by Chuck Baker

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I am a developer of Firefox extensions and have had a Mozilla developer account for over 15 years. For some reason, I can no longer login to that account. When attempting to login, I get a message to "Confirm your account". The displayed email address is correct, but I never receive the conformation email. I've check my junk and trash folders and even have a filter setup to accept all emails from "accounts@firefox.com", but I still never get the conformation email. I tried setting up a new account and that works, but I cannot access my developer dashboard with the new account.

I am a developer of Firefox extensions and have had a Mozilla developer account for over 15 years. For some reason, I can no longer login to that account. When attempting to login, I get a message to "Confirm your account". The displayed email address is correct, but I never receive the conformation email. I've check my junk and trash folders and even have a filter setup to accept all emails from "accounts@firefox.com", but I still never get the conformation email. I tried setting up a new account and that works, but I cannot access my developer dashboard with the new account.

Chosen solution

Hi Chuck, could you raise this issue on the site monitored by the Add-ons team over here:

https://discourse.mozilla.org/c/add-ons/addons-mozilla-org

Thanks.

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Chosen Solution

Hi Chuck, could you raise this issue on the site monitored by the Add-ons team over here:

https://discourse.mozilla.org/c/add-ons/addons-mozilla-org

Thanks.

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Thanks for the suggestion, jscher2000. I've done just that.