Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I click on Youtube, this American Patriot page comes up, and tries to load, but it just keeps cycling, never finish loading.

nhorv75597
nhorv75597
more options

Started yesterday, I even uninstalled Firefox, and reinstalled it. But I tried to get on YouTube and right away it went to that page. Is there a way to Delete the site, as I subscribed to it, thinking it would stop cycling and open up. Before I Deleted Firefox, I signed in to see some videos, and after I did this started happening. Now, as soon as I click on YouTube the page opens up and you see the progression bar moving, but at half way it stops, and restarts. None of the tabs work when I click on them. Tabs, like Home, About and things like that. I had no problems before that. Thanks for any Help. NH.

Started yesterday, I even uninstalled Firefox, and reinstalled it. But I tried to get on YouTube and right away it went to that page. Is there a way to Delete the site, as I subscribed to it, thinking it would stop cycling and open up. Before I Deleted Firefox, I signed in to see some videos, and after I did this started happening. Now, as soon as I click on YouTube the page opens up and you see the progression bar moving, but at half way it stops, and restarts. None of the tabs work when I click on them. Tabs, like Home, About and things like that. I had no problems before that. Thanks for any Help. NH.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi nhorv75597, someone else just posted a similar-sounding issue:

After the last update my youtube home page redirects to random channels.

Both of you shared your extension lists, and both of you have "YouTube High Definition". Could you try disabling it to see whether that makes any difference?

You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. In addition to that specific extension, you may want to disable anything you do not remember installing or why.

Any improvement the next time you go to YouTube (test in a new tab)?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Also, does YouTube behave strangely when you are logged out? As a test, you can visit YouTube in a private window using either:

  • Open a new private window (Ctrl+Shift+p) and go to YouTube
  • Right-click a link to YouTube and choose Open Link in New Private Tab