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Dans les résultats de recherche sur la droite, map et image au dessus de l'etablissement ne s'affichent plus (resto, pays)

  • 6 replies
  • 1 has this problem
  • 4 views
  • Last reply by Arno78

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Dans les résultats de recherche, depuis quelques jours, quand je fais une recherche sur un lieu ou un établissement, restaurant par exemple, je ne vois plus s'afficher sur la droite le plan map ainsi que les photos au dessus du nom de l’établissement. j'ai un cadre blanc vide a la place....

Dans les résultats de recherche, depuis quelques jours, quand je fais une recherche sur un lieu ou un établissement, restaurant par exemple, je ne vois plus s'afficher sur la droite le plan map ainsi que les photos au dessus du nom de l’établissement. j'ai un cadre blanc vide a la place....

All Replies (6)

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Screenshot joint

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Did you modify the Content Blocking settings in Options/Preferences ?


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Hi Arno78, I notice that the pictures and map disappear if the box is too narrow or too wide. (Screenshot attached.)

There is something odd about the way the box width changes when I make the window wider or narrower. I never noticed this before so maybe they made a change to the layout and didn't bother testing it in Firefox...

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Hi Arno78 and jscher2000

That google search works beautifully for me for that restaurant even if i resize (Windows 10, Surface Book 2 , FF 63, no anti-virus or firewall or add-ons of any sort)

Perhaps it's antivirus or firewall?

Cheers!

...Roland

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Works for me as well.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
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Thanks everybody for your help ! I solve the problem yesterday : In the settings of Windows 10 "Apparence" of the desktop , it was set on 150% size. (defaut size with Asus setpup on my laptop) I just put 140%, and it appears again !