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Refreshed FF - now must login to FB and google every time I visit - also saved passwords do not seem correct

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by havallas

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After refreshing FF this afternoon, I'm having difficulty with FB, Google and YT etc, My other websites that require login seem to work fine once I enter the master FF password, but, on FB, YT and google, when I select a user name, it fills in an old password so I must re-enter my passwords by hand every time. I have checked in the saved logins in FF and the passwords for those sites are correct? WTH??

After refreshing FF this afternoon, I'm having difficulty with FB, Google and YT etc, My other websites that require login seem to work fine once I enter the master FF password, but, on FB, YT and google, when I select a user name, it fills in an old password so I must re-enter my passwords by hand every time. I have checked in the saved logins in FF and the passwords for those sites are correct? WTH??

Chosen solution

I think this was my fault - I must have de-selected the option to "Ask to save logins and passwords for websites" - I re-refreshed and made sure that remain checked - all better now.

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as more info, my account HERE seems to have had the same or similar problem. I had to create a new account using a secondary email address for this question :-(

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What reason did you had to decide to use the refresh feature in Firefox?

Does this also happen if you use "Fill Login" in the right-click context menu?

Do you have any extensions that deal with passwords or filling forms?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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The System Details list shows an outdated Flash plugin.

  • Shockwave Flash 28.0 r0

You can download the latest Flash player plugin for Firefox on this page.

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Chosen Solution

I think this was my fault - I must have de-selected the option to "Ask to save logins and passwords for websites" - I re-refreshed and made sure that remain checked - all better now.