Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Nothing happens when I click on website email links.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Andrea
Andrea
more options

Recently, despite making no changes to Mozilla Firefox software, I lost the ability to use email links on websites. It is not website-specific and I can still send emails through AOL Mail. What could have caused this and how do I fix it?

Recently, despite making no changes to Mozilla Firefox software, I lost the ability to use email links on websites. It is not website-specific and I can still send emails through AOL Mail. What could have caused this and how do I fix it?

All Replies (3)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Andrea
Andrea Question owner
more options

That did not work.

FredMcD
FredMcD
more options

Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia