Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wireless keyboard lag

  • 5 replies
  • 2 have this problem
  • Last reply by FredMcD

more options

Hello, I am having major issues with wireless keyboard in FF. I have tried a few wireless keyboards in FF and there is a major lag while typing and things also do not type in the order they were pressed on the keyboard(s). Also keys "stick" while typing. like when I hit shift to capitalize the first letter of the word, the entire word ends up capitalized. Also some keys don't register (don't type at all.) These issues do happen anywhere else in the OS or in any other programs or web browsers. AGAIN, this happens with multiple types/brands of wireless keyboards. The wireless dongle is also located right next to the keyboard and in direct line of sight and it is not near anything that would cause interference. Any help is greatly appreciated.

This is on Windows 10 Anniversary Update and FF 48.0.2.

All Replies (5)

more options

This sounds like not a problem on Firefox, but the keyboards. Have you checked with their support sites?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Thank you for your reply FredMcD. I tried your suggestion and it didn't work. Same issue. The issue only exists in firefox. I also tried on a different computer and got the same lag issue with the same version of FireFox.

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

I tried that and still had same issue. Mozilla just released an update to 49.0 and I haven't seen the problem yet. Hopefully it was just a bug....

more options

Here's hoping. When you think the problem has been solved, Please flag your last post as Solved Problem so others will know.