Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Repeated crashes after updating to 33.1. What gives?

  • 6 replies
  • 2 have this problem
  • 2 views
  • Last reply by ldpaulson

more options

Updated to 33.1 automatically and have had four crashes in four hours. Has anyone experienced similar issues?

Plugs-ins used regularly are all up to date.

Updated to 33.1 automatically and have had four crashes in four hours. Has anyone experienced similar issues? Plugs-ins used regularly are all up to date.

All Replies (6)

more options

Make it five.

more options

hello ldpaulson, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

Certainly.

Report ID Date Submitted bp-82412a27-6057-462c-9f1d-a1e722141110 11/10/2014 12:08 PM bp-d0bc2c78-90c0-4630-8116-a26eb2141110 11/10/2014 11:03 AM bp-862bce04-9227-4fcc-8a4a-32dcb2141110 11/10/2014 10:15 AM

more options

thank you, these crashes were all occurring because there was little free memory left on the system - were you performing any particular actions or visiting certain websites when those crashes happened?

one thing you could try is to reset firefox and see if this can address the issue...

more options

Was doing nothing special or particular when the crashes occurred.

Have reset and going to see how and if that works.

more options

Thank you!