Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox randomly freezes when accessing bookmarks

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by dry4ng

more options

Firefox randomly (about 1 in 50 times) will freeze when accessing folder located on the Bookmarks Toolbar. The folder will expand as blank without any bookmarks in it and then FF will stop responding. I've reinstalled FF, deleted appdata/programdata FF folders, created new profile. The issue remained.

Firefox randomly (about 1 in 50 times) will freeze when accessing folder located on the Bookmarks Toolbar. The folder will expand as blank without any bookmarks in it and then FF will stop responding. I've reinstalled FF, deleted appdata/programdata FF folders, created new profile. The issue remained.

All Replies (3)

more options

Hi dry4ng, I am sorry to hear that sometimes that when opening folders that they open blank and it causes Firefox to start to hang. When you tried a new profile and a new folder, how did you create the folder, and is it the same folder giving issues?

Over how many bookmarks are you talking? and is there anything distinctive about the folder? size, depth, type of links etc?

more options

Hi guigs2,

After fresh reinstall I'm restoring my bookmarks from json backup file. It can happen to any folder on bookmark toolbar. I have in total about 200 bookmarks in different folders. Max depth 2 folders.

more options

I have figured out that the freeze happens when I switch networks between wired and wireless.