encountering a message of "The installation seems to be incomplete.

I am encountering a message of "The installation seems to be incomplete. Please check your hardware and disk setup and/or re-install." when trying to run Thunderbird. … (ვრცლად)

I am encountering a message of "The installation seems to be incomplete. Please check your hardware and disk setup and/or re-install." when trying to run Thunderbird.

This first occurred on a system that had been working for a while. An update may have been installed.

Here's what I've tried. -

Uninstall Thunderbird (along with Firefox and Mozilla Maintenance.) Checked for Program Files/Mozilla folder (all were removed). Run SFC / Scannow Run CHKDSK Installed pending Windows update. Restarted the System Renamed (essentially removed) Profiles folder Turned antivirus software off Downloaded and installed the latest version of Firefox, then Thunderbird. Launched Thunderbird. Still received the same error..

Any ideas on how to resolve the issue?

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I allow my Mic and camera, firefox blocks it

firefox on windows 11, keeps blocking my camera and Microphone despite express permissions to allow, i look in permissions and the site is clearly marked to allow camera,… (ვრცლად)

firefox on windows 11, keeps blocking my camera and Microphone despite express permissions to allow, i look in permissions and the site is clearly marked to allow camera, but when i goto sitye, no camera or mic is allowed until i delete the permission that is supposed to allow it.

I have counselling at https://survivorswestyorkshire.whereby.com/chrissy

I allow my camera and mic.

I return to the site and it tells me camera and microphone blocked.

I goto0 settings>Permissions>Camera

It clearly states that the website is allowed to use the devices, but when on the website the devbices are blocked. Whats messed up is, if i delete your settings>Permissions>Camera, it allows me to use my camera and mic, until i refresh the webpage and its blocked again.

This makes zero sense and is every reason for me not to use Mozille Firefox as a browser at all.

Sincerely

Complex Autist

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Weird Untype-able search box appears when playing video and going to a new tab

so when I'm watching a video in a diff tab then navigate to a new tab, what appears to happen is a search box attached to the previous tab pops in that I cannot type into… (ვრცლად)

so when I'm watching a video in a diff tab then navigate to a new tab, what appears to happen is a search box attached to the previous tab pops in that I cannot type into, but clicking the "go back to active tab" button in the seach box brings me back to my previous tab. pretty annoying and would like to figure out what the heck is doin this

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So Said the "hacker's" T-Bird Message

OPERATING SYSTEM Windows 10 Professional (x64) Version 22H2 (build 19045.6466) System Model : HP HP ProDesk 600 G3 DM SYSTEM MODEL HP HP ProDesk 600 G3 DM Enclosure T… (ვრცლად)

OPERATING SYSTEM Windows 10 Professional (x64) Version 22H2 (build 19045.6466) System Model : HP HP ProDesk 600 G3 DM SYSTEM MODEL HP HP ProDesk 600 G3 DM Enclosure Type: Mini PC PROCESSOR 2.80 gigahertz Intel Core i7-6700T 256 kilobyte primary memory cache 1 megabyte secondary memory cache 8 megabyte tertiary memory cache 64-bit ready MEMORY 15.88 Gigabytes Usable Installed Memory BOARD HP 829E KBC Version 06.29 STORAGE 4.51 Terabytes Usable Local Storage Capacity 3.59 Terabytes Local Storage Free Space


• Waterfox - 6.6.12 (64-bit) • Thunderbird - 140.13.0esr (64-bit) • WordPerfect 12.0.0.602

======================================================

MESSAGE:

“Your email ***.net and data has been hacked. . . . The Trojan virus gives me complete access and control over the device you are using. As a result, blah, blah, blah, blah . . . “

I rather doubt the veracity of this, seeing it includes “I can see the full list of your contacts from your phone and all your social networks” — since I do not access the Internet from any telephone.

It has been several years since I’ve received something of this sort, so have remained confident that my system(s) remain well-protected. However, since the message did arrive in one of my email accounts, is there still the potential of my contacts list(s) being compromised, and, if so, how to safeguard against that?

Many thanks. Appreciated.

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How do I force "other bookmarks" to show up in the bookmarks MENU (frustration caps, sorry), and not in the bookmarks toolbar?

How do I make "other bookmarks" show up on the bookmarks menu? (Not the toolbar, thanks). Basically for me, the bookmarks toolbar is just too much valuable real estat… (ვრცლად)

How do I make "other bookmarks" show up on the bookmarks menu? (Not the toolbar, thanks).

Basically for me, the bookmarks toolbar is just too much valuable real estate in the window. I keep it turned off. Until a year or two ago I could access "other bookmarks" in the bookmarks menu -- in fact I still can at my wife's home computer. (Oddly, she keeps the bookmarks toolbar turned on, so if I needed to get to other bookmarks at home it wouldn't be much trouble anyway.) I've hunted around on the internet and found nothing but advice on how to use "other bookmarks" on the toolbar, which is what I'm trying to avoid. A helpful AI (hahahahaha) suggested that turning the "OB" off on the toolbar would leave me "still" able to access them on the menu, but that didn't change anything on the menu.

Thank you in advance!

Windows 10 Home, version 22H2, Firefox 148.0.2 (64 bit), old i5 cpu, 16GB RAM, mother's shoe size 8A, never been to a Phish concert but talked and talked and talked to Johnny and Jesse Clegg once after a midnight show.

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How do I add a new safe domain to my email address book?

My brokerage firm states that it cannot notify me via email for conformation transaction. How do I add this firm's domain to my address book so that its emails will be r… (ვრცლად)

My brokerage firm states that it cannot notify me via email for conformation transaction. How do I add this firm's domain to my address book so that its emails will be received my me?

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Cannot submit forms on a particular website

Good Day. I have encountered a problem recently with on particular forum site. When I attempt to login I receive an error after pressing the submit button. The form d… (ვრცლად)

Good Day.

I have encountered a problem recently with on particular forum site.

When I attempt to login I receive an error after pressing the submit button. 

The form displays this error "The submitted form was invalid. Try submitting again."

I have been using the site regulary for several years and have never had this problem

The following is what I am using:

    Firefox ver 153.0.1 64 bit
    Windows 10 and/or Windows 10 (yes this is happening on all 3 of my PCs)

The forum site is using phpBB Forum Software. I do not know the version. As stated above they have been using this software for several years.

In trouble shooting this issue I have discovered that if I do the following in the specified order I can login and create and respond to posts and Private Messages. But as soon as I log out I receive the invalid form message until I do the following steps again.

            1) Clear all cookies, temporary cache, site settings, browsing and download history, site settings
               and saved form info.
            2) Shutdown Firefox 
            3) Navigate to my profile with Windows Explorer 
            4) Delete the file cookies.sqlite

I must do this each and every time I access the site.

I am at a loss as to what to do about this. Does Firefox have any error logs or console logs? If so how can I enable them to see if I can get a better idea of what is happening?

Thanks in advance for any help with this.

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All bookmarks have disappeared and when I try restore method, nothing happens when I click "restore" in the manage bookmarks window

A couple of weeks ago all of my bookmarks disappeared from my profile. The toolbar is empty and when I click manage bookmarks, the entire interface is blank. When I attem… (ვრცლად)

A couple of weeks ago all of my bookmarks disappeared from my profile. The toolbar is empty and when I click manage bookmarks, the entire interface is blank. When I attempt to do the restoration method suggested in the firefox guide, nothing happens when I click the restore button from the drop down. I tried logging out and logging back in, but that didnt help unfortunately. Any suggestions or help is greatly appreciated.

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Right side bookmark column pops up.

Right side bookmark column pops up when Firefox opens. I close it, set setting to horizontal (which is also always present by choice), but the right column return search… (ვრცლად)

Right side bookmark column pops up when Firefox opens. I close it, set setting to horizontal (which is also always present by choice), but the right column return search time I open the browser. I have poor eyesight and need all the screen I can get.

How do I keep it off?

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firefox suddenly will not open very important websites - like my credit union PenFed

am a senior and need to talk to someone about not being able to open certain important websites - like for my credit card. Most other website cause me nor problems. At 8… (ვრცლად)

am a senior and need to talk to someone about not being able to open certain important websites - like for my credit card. Most other website cause me nor problems. At 82, and with poor eyesight, the articles are just mumble/jumble to me.

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I am receiving concerning pop-ups pretending to come from Firefox or Mozilla

I am receiving popups - sometimes five to seven, stacked, and purporting to be from Firefox or Mozilla but having a clearly "poisonous" URL, The popups warn that my compu… (ვრცლად)

I am receiving popups - sometimes five to seven, stacked, and purporting to be from Firefox or Mozilla but having a clearly "poisonous" URL, The popups warn that my computer is infected with a dangerous virus and want to to click on them to remove it.

I do have an anti-viral program installed - "McAfee".

I went on the Mozilla page regarding reporting bugs but it is a bit above my pay grade to understand.

Robin Miller

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Profile Manager

Been using Thunderbird for a number of years but recently the SSD on my laptop became corrupted and I had to buy a new one and install TB and restore my profiles from a b… (ვრცლად)

Been using Thunderbird for a number of years but recently the SSD on my laptop became corrupted and I had to buy a new one and install TB and restore my profiles from a backup.

I have two accounts and switch between them with Profile Manager.

The new laptop is an ASUS Vivobook with Win 11 Home and although TB runs ok the first time, if I close the current session and try to open the other account, nothing happens when I click on TB icon on the taskbar. IF I wait for around 5 minutes then it will run

Checked in Task Manager and cant see any instances of TB running, so any thoughts on what's wrong. Does not matter which order I open the accounts.

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Problem reinstalling Thunderbird

My Mac last night lost thunderbird (and numerous others things) and it's setting itself up again. I get an error that smpt already exists and I can't go any further! What… (ვრცლად)

My Mac last night lost thunderbird (and numerous others things) and it's setting itself up again. I get an error that smpt already exists and I can't go any further! What's going on? Using Comcast Mail.

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having difficulty configuring thunderbird to work with gmail (Webmail)

I had a working thunderbird/gmail connection until my main drive went to SSD heaven. Yes, I have current backups but I took the opportunity to move to a Win 11 box so al… (ვრცლად)

I had a working thunderbird/gmail connection until my main drive went to SSD heaven. Yes, I have current backups but I took the opportunity to move to a Win 11 box so all my data is safe but might be in different places.

I can log into gmail but can not configure thunderbird to do that. The Account Hub does what it is supposed to and all is well up to Password question. The gmail password does not work and I can't remember ever giving thunderbird a password. My mozilla accounts all refer to a domain that I gave up 5 years ago,

Any suggestions would be very appreciated.

Please answer with a copy to [redacted] as I may not have access to [redacted emails from public community support forum] -bill

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