Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

ვრცლად
დაარქივებული

Since upgading version 27.0.1 I cannot view Vimeo videos

tkrolfe

I upgraded to Firefox 27.0.1 and now can't get the Vimeo video to work. I get sound, but no picture. Do I have to go back to the previous version?

I upgraded to Firefox 27.0.1 and now can't get the Vimeo video to work. I get sound, but no picture. Do I have to go back to the previous version?

ყველა პასუხი (1)

Do those videos use a Flash player or an HMTL5 media player?
You should be able to check that via the right-click context menu of the player area.


You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.