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Can't save work in back office of website after Firefox update

  • 2 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 7 ნახვა
  • ბოლოს გამოეხმაურა cor-el
  • დაარქივებული

Willoqueau
Willoqueau

Hello,

I work in the "back office" or admin pages of a web site and save my work on the website - nothing happens when I press "save." Since some Firefox updates yesterday, I cannot save my work using Firefox (it still works in Safari). I work on a Mac.

I would be grateful for any suggestions!

Hello, I work in the "back office" or admin pages of a web site and save my work on the website - nothing happens when I press "save." Since some Firefox updates yesterday, I cannot save my work using Firefox (it still works in Safari). I work on a Mac. I would be grateful for any suggestions!

ყველა პასუხი (2)

user633449
user633449

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
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  • Top 10 Contributor

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).