Browser is unresponsive after update
My Firefox browser was updated to the most recent version (153.0). And since then, it will always freeze up within a few minutes of me opening it, even in troubleshooting mode. Even if I keep clicking, it’s still stuck and I’m forced to close it.
I did turn off hardware acceleration before, and it still doesn’t work.
ჩასწორების თარიღი: , ავტორი: Jerry W
ყველა პასუხი (1)
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
- On the keyboard, press [Windows]
+ [R]. This should bring up a Run box that contains a text field.
- In that text field, type %APPDATA% and press Enter. An explorer window should open.
- From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
- Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
- Open the most recent 5 files with a text editor and copy the IDs.
- Paste each ID with bp- into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
უნდა შეხვიდეთ ანგარიშზე პასუხის დასაწერად. გთხოვთ, დასვათ ახალი შეკითხვა, თუ ჯერ არ გაქვთ ანგარიში.