Frequent page crashes
Hi -- I'm getting quite a few page crashes that seem mostly tied to YouTube, although not exclusively. I only recently swapped over to Firefox from Chrome because I was having similar crashing issues with that browser as well. This is after a fresh install of Windows 11 Pro and a number of different benchmark tests (no known issues with CPU, GPU, or RAM).
Since there are so many reports that all seem different, could someone help troubleshoot? I really can't tell if it's a browser problem, maybe something with my MOBO or PSU or other hardware.
bp-8849827b-dbff-4f56-ab32-a00e50251111 11/10/2025, 7:04 PM bp-b9b83d66-9ac5-4eae-9676-367000251111 11/10/2025, 7:04 PM bp-4b8e92c0-0a15-45ef-b8e1-567920251111 11/10/2025, 7:02 PM bp-4c1a61f1-674e-4da0-8921-156f50251110 11/10/2025, 12:21 PM bp-659dc04a-4933-4a3b-919b-3c1c50251110 11/10/2025, 12:21 PM bp-9387464a-bc4e-4217-995a-f457f0251110 11/10/2025, 12:21 PM bp-97bc77f5-3fa3-4623-b48b-d94e90251110 11/10/2025, 12:21 PM bp-47d723e7-4eab-41d1-b97b-410ef0251110 11/10/2025, 12:21 PM bp-58abdc4e-d959-41c9-bf0a-469280251110 11/10/2025, 12:21 PM bp-b593054f-5a6c-4693-82c8-79d410251109 11/9/2025, 6:47 PM bp-13f555f8-c219-4995-b09f-b15440251109 11/9/2025, 2:11 PM bp-91cbf8ab-d793-4781-ba28-0fd030251109 11/9/2025, 2:11 PM bp-5e7db47b-6114-4cc6-a1ac-daaca0251109 11/9/2025, 2:11 PM bp-ef240795-bedf-4c26-91f2-386ba0251109 11/9/2025, 2:11 PM bp-51ec26ab-03f0-4e0b-b199-b2f600251109 11/9/2025, 2:11 PM bp-aef18aaf-1b2e-410e-9170-99fd50251109 11/9/2025, 2:11 PM bp-e5bc73e3-293e-4b3a-8974-e088c0251107 11/7/2025, 1:38 PM bp-85a1ba73-0df8-484b-b9bb-945cc0251107 11/7/2025, 10:59 AM bp-26c84615-670b-49e8-88aa-c26ac0251107 11/7/2025, 10:59
ყველა პასუხი (5)
If Windows Pro version, try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/
Are you running any security software besides MS Defender?
You can also boot to safe mode with networking to see if you have the same issues.
Have you tried with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
System info: If not DIY, what make and model computer? What graphics card and driver?
Testing Windows Sandbox and will try in Firefox Troubleshoot mode after. Thanks!
No other security software, only MS Defender and I haven't changed any settings since the fresh Win 11 install.
It is DIY, some specs. CPU: Intel i9-14900K GPU: NVIDIA GeForce RTX 4090, driver ver: 581.80 MOBO: MSI Meg z790 ACE RAM: Corsair 2x48GB DDR5 6400MHz PSU: Super Flower Leadex Titanium 1600W 80+
While I'm testing, let me know if there's anything else I can provide to help.
Okay so I was able to replicate the crash in both Sandbox and Firefox Troubleshoot
Sandbox: bp-69075584-3344-49b4-8791-346a90251111
Troubleshoot Mode: bp-39f3d5d0-bf48-41bc-9c0b-0ea800251111
bp-1c89155a-80a5-4927-9226-aca3a0251111 bp-41e12c52-ed2c-468b-91ec-4db3a0251111
Two more, one of them was Gmail, not YouTube -- both from Troubleshoot mode.
Can you post a screenshot of the files(in detailed view) in the sessionstore-backups folder that's in your profile folder. see screenshots of my info
უნდა შეხვიდეთ ანგარიშზე პასუხის დასაწერად. გთხოვთ, დასვათ ახალი შეკითხვა, თუ ჯერ არ გაქვთ ანგარიში.