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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

ვრცლად

Failure of last Firefox update

  • პასუხები არაა
  • 0 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 15 ნახვა

I had renewed my subscription for MS365 on Tuesday the 30th when I got a popup inviting me to update Firefox to the latest release. I agreed and the download appeared to have worked. However, I soon found I could not access any of the MS365 apps. I restarted and found Firefox had also disappeared. The icons are present in the list of apps but clicking on them gets no response.

I have deleted and reinstalled Firefox and downloaded a new MS365 with no change.

I have Norton online antivirus and the MS365 comes with continuous Defender using Malwarebytes. (I am running down the remaining Norton subscription). I have also used both to do a sweep on each but no problems were found.

I have Outlook which has not been affected.

I am coming to the conclusion that I may need to do a full deletion of both. Can anyone suggest any other way to deal with this?

I had renewed my subscription for MS365 on Tuesday the 30th when I got a popup inviting me to update Firefox to the latest release. I agreed and the download appeared to have worked. However, I soon found I could not access any of the MS365 apps. I restarted and found Firefox had also disappeared. The icons are present in the list of apps but clicking on them gets no response. I have deleted and reinstalled Firefox and downloaded a new MS365 with no change. I have Norton online antivirus and the MS365 comes with continuous Defender using Malwarebytes. (I am running down the remaining Norton subscription). I have also used both to do a sweep on each but no problems were found. I have Outlook which has not been affected. I am coming to the conclusion that I may need to do a full deletion of both. Can anyone suggest any other way to deal with this?

უნდა შეხვიდეთ ანგარიშზე პასუხის დასაწერად. გთხოვთ, დასვათ ახალი შეკითხვა, თუ ჯერ არ გაქვთ ანგარიში.