In updating to Firefox 59.0.1 it wants to install a "helper" or it won't update
I'm trying to update from FF 58x to FF 59x and the update appears to install then tries to restart. On restart it tells me it wants to install a "helper" and won't update to 59x without it. My extensions are: Disconnect, HTTPS Everywhere, New Tab Home Page, Privacy Badger, and uBlock Origin. Is this telling me some of my current add-ons need additional privileges? If so, it surely does look like a hacking attempt.
გადაწყვეტა შერჩეულია
Hi, it very well maybe as some add-ons as when installed need to have info. Also helper usually is a uninstaller issue. It maybe wanting to update the add-ons.
Why not try this : Please go to Add-ons from 3 Bar Menu then at page top right the Gear Icon on and update add-ons.
Shut down Firefox : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
პასუხის ნახვა სრულად 👍 1ყველა პასუხი (2)
შერჩეული გადაწყვეტა
Hi, it very well maybe as some add-ons as when installed need to have info. Also helper usually is a uninstaller issue. It maybe wanting to update the add-ons.
Why not try this : Please go to Add-ons from 3 Bar Menu then at page top right the Gear Icon on and update add-ons.
Shut down Firefox : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
I should have mentioned I'm running Mac OS 10.13.3.
I checked for needed updates for my add-ons and I was surprised I needed one (uBlock Origin) because I have "update automatically" checked.
I then went into About Firefox and checked for updates and this time it installed without a "helper" requirement.
Thanks. I wouldn't have expected to need to manually update but it did help.