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ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

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Need a contact for XMarks as it is locked on top of Firefox so I cannot browse.

  • 3 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 11 ნახვა
  • ბოლოს გამოეხმაურა the-edmeister

Does anyone know any way to contact support for the extension to XMarks? I have searched all over their site to no avail.

I am in a serious Catch-22 situation. I stopped using Xmarks many months ago and have forgotten my login. The domain where my email account was no longer exists, and without my login I cannot change my email address. Without a good email address I cannot get a new password.

Unfortunately with each update of XMarks the display box to login has gotten smaller and I have never found the handles to drag to make it larger. I just installed Windows 10 and now the XMarks log in box is smaller and the "X" to close it is not available no matter what I do. And the box has control so that I cannot get to Firefox to uninstall the XMarks extension. I am truly boxed in.

Any help will be much appreciated.

Does anyone know any way to contact support for the extension to XMarks? I have searched all over their site to no avail. I am in a serious Catch-22 situation. I stopped using Xmarks many months ago and have forgotten my login. The domain where my email account was no longer exists, and without my login I cannot change my email address. Without a good email address I cannot get a new password. Unfortunately with each update of XMarks the display box to login has gotten smaller and I have never found the handles to drag to make it larger. I just installed Windows 10 and now the XMarks log in box is smaller and the "X" to close it is not available no matter what I do. And the box has control so that I cannot get to Firefox to uninstall the XMarks extension. I am truly boxed in. Any help will be much appreciated.

გადაწყვეტა შერჩეულია

Start Firefox in the Firefox SafeMode, and disable or remove that Xmarks extension.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

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ყველა პასუხი (3)

the-edmeister, thanks for the reply, but I have searched all over XMarks help, but it doesn't help because the only way they say to disable or remove XMarks is through the Firefox menu. I cannot use anything or do anything through Firefox browser because XMarks sign in box has control until I log In or close it. As described above, I cannot do either of those things. I will have to use some other browser after loving Firefox for 16 years.

შერჩეული გადაწყვეტა

Start Firefox in the Firefox SafeMode, and disable or remove that Xmarks extension.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).