Showing questions for topic:

containers lost

This is not so much as a help request as a suggestion, if someone can forward this along.... I depend on containers since they were introduced. I see now that they can va… (続きを読む)

This is not so much as a help request as a suggestion, if someone can forward this along....

I depend on containers since they were introduced. I see now that they can vanish and are not synced nor can they be easily backed up. I have lost customer accounts now because of my dependence on containers. Had I known they could vanish, I would have continued using different profiles.

Please add a warning for those who depend on containers so that they do not end up in my predicament or remove them entirely or at least do not add them by default.

Open 7

Restore lost tabs

My Firefox crashed when my laptop was inactive. When relaunching it didn't have my usual tabs open so I did the usual, history- restore tabs. This didn't work and only op… (続きを読む)

My Firefox crashed when my laptop was inactive. When relaunching it didn't have my usual tabs open so I did the usual, history- restore tabs. This didn't work and only opened 2 tabs when I know I had about at least 15 open. Please tell me other ways I can do this? they are backed up in file library, how do I restore them from there? or any other way, this is frustrating.

Thanks

Open 2

Lost all bookmarks, saved passwords,

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this i… (続きを読む)

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this information that I need

Open 5 1 120

What happened to my old bookmarks?

I'm running Windows 10 (from which I'm writing this), but I recently installed Firefox on my new Windows 11 laptop. Could this be the source of this (or other) problem(… (続きを読む)

I'm running Windows 10 (from which I'm writing this), but I recently installed Firefox on my new Windows 11 laptop. Could this be the source of this (or other) problem(s)?

Open 1

unable to retrieve bookmarks to tool bar

on my imac ventura 13 7 8 after a power outage my bookmarks vanished..follwed instructions to restore by going to menu,bookmarks,manage,and on library page after hitting … (続きを読む)

on my imac ventura 13 7 8 after a power outage my bookmarks vanished..follwed instructions to restore by going to menu,bookmarks,manage,and on library page after hitting restore nothing happens..please advise

Open 3

Firefox 153.0.3 does not save session when Firefox is closed

This worked correctly before the recent Firefox update; the problem appeared immediately after updating Firefox a week of so ago. Firefox 153.0.3 does not save session wh… (続きを読む)

This worked correctly before the recent Firefox update; the problem appeared immediately after updating Firefox a week of so ago.

Firefox 153.0.3 does not save session when Firefox is closed

Since the latest Firefox update, Firefox no longer restores my open tabs after closing and restarting the browser.

Firefox version: 153.0.3 (64-bit) Operating system: Windows 11

My Firefox startup setting is enabled:

Open previous windows and tabs

However, this setting no longer works.

Steps to reproduce Start Firefox normally. Open several websites in separate tabs (I tested with 3–5 tabs). Close Firefox normally using the Firefox menu / Exit. Start Firefox again. Actual result

All previously open tabs are gone.

They are also NOT available under:

History → Recently Closed Tabs

There is no usable previous session to restore.

Troubleshooting

I repeated the same test in Firefox Troubleshoot Mode, with the same result.

Therefore this does not appear to be caused by an extension.

Session files

I checked the Firefox profile's sessionstore-backups folder.

The folder contains, among others:

previous.jsonlz4 recovery.jsonlz4 recovery.baklz4 several upgrade.jsonlz4-... files

After testing with several open tabs, the current recovery.jsonlz4 and recovery.baklz4 files were only about 2.4 KB in size.

This suggests that Firefox is not correctly saving the current browsing session when it is closed.

The problem started after a recent Firefox update. Before that update, session restore worked normally.

I would appreciate it if this could be investigated as a possible Session Restore regression in Firefox 153.0.3.

Open 1

History being wiped whenever Firefox updates

So, whenever my Firefox updates, it seems that it completely wipes my history, and deletes all my tabs, despite it being set to "re-open previous tabs on launch". This ha… (続きを読む)

So, whenever my Firefox updates, it seems that it completely wipes my history, and deletes all my tabs, despite it being set to "re-open previous tabs on launch".

This has happened multiple times now and is really not fun. Do I just need to make bookmark folders for everything I do? Because having everything randomly delete itself, without even a session restore in the backups folder of my firefox profile, isn't ideal.

I do have a sessionstore error for this, where I presume the problem is laid out.

1784409622095 SessionStore WARN SessionWriter.write, Caught exception:: NotFoundError: Could not move `C:\Users\SUCKS TO SUCK\AppData\Roaming\Mozilla\Firefox\Profiles\sphzxgst.dev-edition-default\sessionstore.jsonlz4' to `C:\Users\SUCKS TO SUCK\AppData\Roaming\Mozilla\Firefox\Profiles\sphzxgst.dev-edition-default\sessionstore-backups\previous.jsonlz4': source file does not exist (NS_ERROR_FILE_NOT_FOUND) No traceback available 1784409622095 SessionStore ERROR Could not write session state file : NotFoundError: Could not move `C:\Users\SUCKS TO SUCK\AppData\Roaming\Mozilla\Firefox\Profiles\sphzxgst.dev-edition-default\sessionstore.jsonlz4' to `C:\Users\SUCKS TO SUCK\AppData\Roaming\Mozilla\Firefox\Profiles\sphzxgst.dev-edition-default\sessionstore-backups\previous.jsonlz4': source file does not exist (NS_ERROR_FILE_NOT_FOUND) No traceback available

Open 3

Scrambled bookmarks

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks … (続きを読む)

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks to what they were before the update?

Open

How do I get my Bookmarks Back after FireFox was updated to 153?

My FireFox was updated to version 153 and all of my bookmarks are gone. I tried to restore them in Manage Bookmarks. But when i click on 'Import and Backup', then 'Rest… (続きを読む)

My FireFox was updated to version 153 and all of my bookmarks are gone. I tried to restore them in Manage Bookmarks. But when i click on 'Import and Backup', then 'Restore', then click on 'choose file' nothing happens. I navigated to the directory "bookmarkbackups" and I can see several backups, one dated 08/06/2026. But how do I get Manage Bookmarks to see that file?

I tried to bookmark a current tab and it does not show up under Bookmarks. why can't I set a new bookmark? Are these issues related?

I'm on Windows 10.

For the Troubleshooting data, I manually open about:support and clicked on 'Copy text to Clipboard'. Then pasted that into the box below.

Solved 4

How do I keep my Sync data after resetting password?

I didn't know I need to keep a device on if I want to sync my old data. I read it thoroughly. This is annoying, I don't want to lose my Sync data from this because I didn… (続きを読む)

I didn't know I need to keep a device on if I want to sync my old data. I read it thoroughly. This is annoying, I don't want to lose my Sync data from this because I didn't know. How do you guys retain your Sync data if I were to reset my password? My computer just got fixed and I don't like this greeting of where all my data like history and bookmarks flushed down because I wasn't signed-in in a device nor did I place a key or something.

Solved 5

Save Group of Tabs Disappearing

Hello, I keep running into an issue where my group of saved tabs disappears. I will make several groups of tabs. When I right-click and press "save and close group," to… (続きを読む)

Hello,

I keep running into an issue where my group of saved tabs disappears.

I will make several groups of tabs. When I right-click and press "save and close group," to shut down my laptop completely. There are many times when I return and try to access the saved group of tabs using the drop-down arrow at the top of the browser; all the saved groups will be gone.

Normally, I find them under "Recent Tab Groups". There have been many times when they are completely gone. Is there another way to find these groups of tabs or are they disappearing completely are a certain amount of time has passed?

Thank you,

Open 1

Cant Get back my Firefox Bookmarks

I have recently got a new (2nd Hand) PC,after my old kit became U/S,after an attempted reinstall of windows 10. my current PC 1s windows 11. Is there any way I can Retrei… (続きを読む)

I have recently got a new (2nd Hand) PC,after my old kit became U/S,after an attempted reinstall of windows 10. my current PC 1s windows 11. Is there any way I can Retreive my old bookmarks? I have tried getting them from my old backups,but win 11 shows them as insecure! i would appreciate some help with this problem. Is there any possible way I can retrieve my bookmarks? my old pc was a dell,my new one is HP.

I should mention that I am 81 years old and am dissabled with a long term illness, so I am not computer savvy

Thank you

Open 1

"Restore session" restored tabs from 6 months ago and deleted all recent history since that point, assuming it to be an update issue

Firefox prompted me to update, I hit download, my entire PC froze, I restarted the computer, when I opened firefox again and hit "restore session" it restored a session t… (続きを読む)

Firefox prompted me to update, I hit download, my entire PC froze, I restarted the computer, when I opened firefox again and hit "restore session" it restored a session that I had opened months ago. When I checked my history, everything after that older session had been deleted. All of my history from the past few months has been deleted. I tried a few different solutions from trying to research the problem, nothing so far has worked. The only thing I have found is a session restore error saying "could not decompress file", but I could not find the file it was attempting to decompress. This is the error message I found.

1785894397652 SessionStore ERROR NotReadableError when reading session file: recovery: NotReadableError: Could not read `C:\Users\ansen\AppData\Roaming\Mozilla\Firefox\Profiles\xpnhovd6.default-release\sessionstore-backups\recovery.jsonlz4': could not decompress file: invalid LZ4 header: wrong magic number: `00 00 00 00 00 00 00 00 00 00 00 00' (NS_ERROR_FILE_CORRUPTED) No traceback available 1785894397756 SessionStore ERROR NotReadableError when reading session file: recoveryBackup: NotReadableError: Could not read `C:\Users\ansen\AppData\Roaming\Mozilla\Firefox\Profiles\xpnhovd6.default-release\sessionstore-backups\recovery.baklz4': could not decompress file: invalid LZ4 header: wrong magic number: `00 00 00 00 00 00 00 00 00 00 00 00' (NS_ERROR_FILE_CORRUPTED) No traceback available

Any help is greatly appreciated. I'm one of those people that tends to have way too many tabs open at once due to poor memory, and losing months of tabs and progress is a huge setback. I'm very desperate to get the history and tabs back.

Open 5

I have a copy of my latest profile. How do I use it on a new computer that I just installed Firefox on!

I purchased a new computer and installed Firefox on it when I open Firefox for the first time it had none of my bookmarks, etc. As per the instructions on the Webb, I cop… (続きを読む)

I purchased a new computer and installed Firefox on it when I open Firefox for the first time it had none of my bookmarks, etc. As per the instructions on the Webb, I copied the latest profile for Firefox on my old computer and pasted that profile into the users profile folder on the new computer. For some unknown reason, Firefox is not installing this profile. The profile is approximately 330 MB. So I’m assuming there is a lot of data that is stored in that profile folder. Can you please direct me as to how I can use the current Firefox profile that I have from 8-4-26. Thank you

Open 1

OK, ( CHRONIC !) then a half of the year ? ?

ich benötige die übermittlung, da das chronic dieses eingestellt hatte: die auffindung der www´s durch das vorgehen bei dem umstellen der mozilla-umsetzung bei der neuins… (続きを読む)

ich benötige die übermittlung, da das chronic dieses eingestellt hatte: die auffindung der www´s durch das vorgehen bei dem umstellen der mozilla-umsetzung bei der neuinstallation. durch dieses hatte ich die www von einer bestimmten auffindung nicht (ich kann die www gern durchgeben: frau, bdsm, in der nähe, aber ohne kommerziellem hintergrund !).

Open