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First of all, Thunderbird is a vast improvement over Outlook, so I'm persisting in setting it up. Unknown to me when I researched Thunderbird, it had an "Import from Outlook" feature. Well this trolled through all of the PST files on my computer and succeeded importing a fair amount before quitting saying that the errors were in some error-file that I can't find (Does anyone know where this error file is located?). So I have a large amount of what I need imported. Strangely, some folders have nothing initially then some time later, the emails are there! But I find the "Favourite" setup annoying. Thunderbird mirrors the setting of favourite with the target folder when you drag it to a higher level. In contrast, Outlook just creates a link to the target folder in its original location. I find Outlook's approach a lot better but still not worth the move back (Is there another way to create a Favourite in Thunderbird that does change the original folder?). Thanks for any help.

Today I created a subfolder and moved many precious e-mails there. That move was successful. Thereupon I shut down my Thunderbird and my computer. When I restarted my computer and my Thunderbird the folder which I created was empty. Please let me know how I can recover the e-mails. Thank you.

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of emails - but this is different.

On the far left of Thunderbird is a list of all my email accounts with "Inbox" etcetera. Each email account shows it's Inbox/Sent/Deleted/ except for 1 account. The problem email account only shows it's Title and Inbox northing else. Yes, I tested it and sent emails to it, and used the problem email account to send, create a draft, and they don't show..

The image explains it.

Thanks for reading this ~r

Since a few days, there seems to be an italicized copy of each folder in my mailbox. I tried multiple times to delete them, but, although they seem deleted, they appear again when I start up Thunderbird. I already contacted the hosting service, but they replied that this is an issue of Thunderbird.

This happens erratically, not every time. Annoying when trying to select a message to delete and the one before or after or both also deletes at same time. Now I have to go and retrieve it back to inbox. Checked in settings and cant find a solution. Also looked in pad and mouse settings to no avail. Seems to have started in last 2 or 3 months, can't be specific of time line.

I have a small office with 5 stations to access our one email account and we'd used thunderbird for years, but the lack of integration between the stations meant we changed to Outlook and of course that's a shitshow, so I'm coming back to ask you my self (rather than the tech guy) if there's a way to set up thunderbird so that if desk 1 opens and responds to email 17, that all the desks can see both that it happened and access the responce that desk 1 sent.

We have an IMAP email account hosted locally (as in, not a gmail account, or the like).

I'd be more than happy to pay for a piece of software that I could use. I've used Thunderbird (and Eudora) for decades and I'd like to continue to support it. But moreover, I'd like an email server that doesn't limit my account size (I use email for "corporate history") and one that would allow my individual staff members to see everyone's activity in the email server.

I had most recently (like 6 months ago?) been using thunderbird. My Tech guy said it was the most current version, but I couldn't tell you what it was.

We run on Windows -- most on 11 but a couple still on 10 until I can take the time to set up the new computers.

I'm having a recurring problem with discrepancies in the message count when I move emails from one Thunderbird folder to another. I regularly "sort" my emails into specific folders based on topics and other search criteria, but I frequently encounter situations where the number of messages I see on screen in a folder is less than what Thunderbird lists as the total number of messages in the folder. Why is this happening and how can I view the missing / hidden messages?

In my Thunderbird I have some folders with names printed italic starting with "INBOX". The folders are empty, so it's easy to delete them. After deleting I don't see the folders anymore. But after shutting down Thunderbird and starting Thunderbird again, the folders are back... How do I delete the folders to not see them anymore?

Best regards, Marianne

I had Thunderbird on my Windows 10 computer. I bought a new Windows 11 computer and downloaded Thunderbird. When I try to set up my email account, I provide my full name (not my Thunderbird user name) and email address. The next screen has the message "Configuration found in Mozilla ISPDB ". I clicked on IMAP and hit continue. The next screen I type in my password for my Spectrum mail account. I have confirmed that the password works went I log onto the Spectrum website. The next screen has the Authentication error "Unable to log in at server. Probably wrong configuration, username or password.". I've also tried using my Thunderbird user name and Password instead of my full name and Spectrum password with the same results. I know my Thunderbird user name is correct but I can't be 100% sure that my Thunderbird password is correct.

I'm not sure if this matters but my email has the has the extension ----@socal.rr.com. This was assigned to me by my original email provider, which was Time Warner Cable. Spectrum bought Time Warner Cable a few years ago and I think Spectrum uses a different extension.

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folder, I found both emails had been combined into one file. Is that "threading"? I don't want any emails to be combined together EVER. Previously I had checked the "Unthreaded" box in Settings; so if this was threading, why did it happen?

Another question: I couldn't find anything to do with this combined file but to delete it. Did the act of deleting it also delete the attachments, which probably contained viruses?

This "threading" business has been going on for years now. I always check the options that supposedly disable it, but then it keeps happening.

I was trying to clean up my iPhone 16 by deleting emails, double deleting emails, not realising that they were being deleted across all of my devices. I contacted Apple and, of course, as the emails were double binned they were unable to help me. I then remembered I was using Thunderbird on an older MacBook, MacOS 10.14.6. Is there any way I can retrieve these emails? Pleeeeease tell me there is. Ive read other answers but the questions that are being answered are not quite the same. Thanks for any reply.bold text

I have been using maildir as the message storage format for six months. I have known that the implementation is not complete and that there are several known bugs, so using it is risky.

My reports that I have not experienced any problems may have encouraged other people to use maildir, so now I must report a problem.

Twice recently, my IMAP inbox did not show all messages. Repairing the folder worked the first time. The second time, repairing the folder causes all messages in the folder to disappear. Worse, it seems that it deleted the inbox file in the file system.

I do not know if this data loss was due to maildir. It may have been.

I have returned to using mbox.