すべての製品 コミュニティフォーラム

Hello team,

 I am facing a problem with download and save in mozilla Firefox on my Android mobile.

When I try to download any file (PDF, image, resume) the download starts but it show "download failure" and the file is not getting saved in my phone stories. I have good internet and and enough storage space.

I have tried cleaning Firefox cache and data, but the issue is still the same. please help me to fix this download and save problem

Device: android mobile Browser: mozilla Firefox latest v8 My email: lavudyavenkanna4233@outlook.com Thank you

Une fois que j'enregistre mes fichiers avec un nom de fichier, je ne les retrouve pas et, à la place, ce sont des birbes de phrases qui s'affichent et ne correspondent à rien. De plus, c'est un petit carré jaune qui s'affiche devant le nom du fichier que j'enregistre ! J'ai l'exemple d'u texte que j'ai enregistré à l'instant sur mon PC. Merci de m'aider.

I have downloaded Firefox browser and used it on my other Mac. Firefox says than you for downloading, but I cannot find Firefox.dgm anywhere. What's happening. Both of my Macs are same

Hi Dear I have some problems

1. I can't download a videos directly from the app since from last two weeks

2. inaddition to that connection speed low not from local area connection I have 5G internet connection

The Firefox browser for Android is my number one and primary browser, but since the recent updates (151, 152, and 153), I'm experiencing problems downloading large files or movies. Either the download speed is very slow, or the download fails altogether, even though I have a 5G phone and a 5G network. Another issue is that if I download two or three files simultaneously and then check the file manager within the browser, I only see one file; the other files are hidden. Also, the option to import and export bookmarks is missing, which is a normal feature found in almost all browsers. I've been using Firefox for many years, so please fix these issues.

Using the Firefox 151.0 Mozilla Firefox for Fedora. Updated as of 23 May 2026, I use just a generic FireFox. I don't customize it, I just use it as it comes from the Fedora distribution.

I cannot save images (right click menu "Save Image As"). Nothing happens when that is selected. This worked a couple weeks ago.

Downloads are supposed to go to ~/Downloads. Checking the setting for this, Go to the three-line menu > Settings > General > Files and Applications, under Downloads, the "Save files to" value is set to Downloads, but the Browse button does not work to reset it. Nothing happens when I poke on the button. I can select the text in the box, but I can't change it.

I found the help page for "What to do if you can't download or save files https://support.mozilla.org/en-US/kb/cant-download-or-save-files and went thru every one of the steps there. None of them make any difference.

Strangely enough, there isn't even a "Downloads button" in the top toolbar. If I right click on the top toolbar and select "Customize Toolbar" it shows a downloads icon as already being in the toolbar, but when I click Done, it goes away.

Hi all, I've been experiencing an issue with the file picker. I'm not sure why, but when a website says "click to upload" and I click it, nothing happens, although drag and drop still works. Also, I can't download anything as when I click "save as" nothing happens? I'm using arch linux and bspwm window manager if that helps. Any help is much appreciated :D

My current version of Firefox is 149.0 (64 bit) Mozilla Firefox for Arch Linux Arch Linux - 1.0 I am running this on two computers, a laptop and a desktop, both running Arch Linux, currently at 6.19.10. I use the laptop much more, and recently noticed that I cannot upload or download files with Firefox. No file selection window opens and the request is simply ignored. Nothing appears in my Downloads folder. Meanwhile, I also noticed that this function works just fine on the desktop computer. I don't remember making any settings changes. I do have popups generally disabled but can enable them for certain sites. In any case, I have tried enabling popups and redirects completely with no change. I figure there must be something different about the settings on these two Firefox installations, but what? What can you tell me? Or ask me? Thanks.

When I download with this browser, I cannot open the file and it states download has "failed". Any other browser I use allows me to open the file. I use Firefox most often because I like the way it performs, but the download issue causes me to look elsewhere for a viable browser. I cannot seem to find what is causing the download failure and am hoping you can offer a reason that will provide a fairly quick fix.