Firefox コミュニティフォーラム

When I try to connect to a VPN, I get endless requests for authorization. I click start, select an account to log in to, and the authorization prompt appears again in the window.

hello! moss here. so, the new BETA VPN had bugged out, and the VPN GB's do not go down, last month it was okay, but at the start of may, it didint go down, ill provide a screenshot of using my VPN while in a website i cannot access without the VPN. i have tried resetting my PC, to nothing working. I have NOT, been using the vpn often, so likely, i would assume i have 47 GB's of the firefox VPN. thank you for the help! -kimberly

Pressing the VPN button on my browser allows me to star or stop vpn o,k. but I would like to know how much I have used in the current month so I can be sure of saving some vpn for special sites e.g banking. I would appreciate tour guidance please

Firefox VPN has completely disappeared. Last week it was installed in my browser. Now it has completely gone. It no longer shows up on the tool bar. I can't even click on it to reinstall it. I found the same question asked by another user, but the so-called answers below his questions were useless. They told us how to install it. But it is impossible to install it if the invitation icon is gone.

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally available only if you are in the UK, and thereby get a UK IP address. I took only the free 1 day trial, not wanting for pay for it, and it worked. However with Mozilla VPN, I still get the message 'This content is not available in your location.'.

The built in VPN worked great for me for a couple of months, but now whenever I try to turn it on, it starts with the "Get Started" screen, which takes me to a page to confirm my account. When I press continue the VPN button just goes back to the "Get Started" screen & the loop repeats. I've tried signing out & refreshing my Firefox installation but I keep getting the same result. Before it started doing this the button to turn on the VPN was appearing but would not react to clicks.

I am trying to turn on the Firefox built-in VPN. Instructions say click on the VPN icon in the toolbar. I have no such icon in my toolbar and I when go to Customize Toolbar, there is no VPN icon for the Firefox built-in VPN.

How do I get this icon to appear?

I am reporting a technical issue regarding the built-in Firefox VPN feature. It was fully functional in my location (Czechia) until June 15, 2026, but it suddenly disappeared from my toolbar and customization menu on June 16, 2026.

Despite following the troubleshooting steps provided in the official help article "Unable to find the built-in VPN in Firefox," the feature remains unavailable.

Here is a summary of the diagnostic steps I have already performed:

- Data Collection settings: Confirmed that "Allow Firefox to improve features, performance, and stability between updates" is enabled.

- About:studies: I have checked my active studies as shown in image_464983.png. There is no "VPN - MVP Beta Holdback" study listed that would explain the removal of the feature.

- About:policies: The Enterprise policy service is inactive, and there are no restrictions blocking IPProtectionAvailable.

- Account management: I have signed out of my Mozilla account and signed back in, but the VPN icon did not reappear.

- Installation: I have performed a clean reinstallation of Firefox, which did not resolve the issue.

I have also checked the toolbar customization menu and the overflow menu, but the VPN icon is not available.

Since this feature was working perfectly until yesterday, could you please investigate if my account profile has been excluded from the current rollout or if there is a regional issue affecting users in the Czech Republic?

I have attached my about:studies screenshot (Screenshot_about_studies.png) for your reference.

I want to use the VPN, but when I sign in, and click the "VPN" button on the top right of my screen, it just takes forever to load. I don't think it ever loads. Then when I reset, it just says the same thing :Try Firefox's built in VPN.

The new Firefox built-in VPN, rolled out to Australia this week, is not redirecting to the chosen country location.

Despite selecting either US or UK in the country list, websites are still identifying me as located in Australia.

For example, despite VPN being on and US selected, cunard.com still redirects me to my home location of Australia (see https://www.cunard.com/en-au in address bar). Screenshot attached. Other websites similar.

Hi there!

Firefox did an update today and the firefox VPN option disappeared, there is no option in settings or the menu for the VPN any longer.

Thank you!

Hello, I am experiencing an issue where the built-in Firefox VPN feature has completely disappeared from my browser interface. I cannot see the icon on the toolbar, and the feature is not active. Could you please clarify if this feature has been geo-restricted or temporarily disabled for certain regions, or if there is another hidden preference I need to modify to restore it? Thank you for your assistance.

(Just to confirm: Yes, I'm talking about Firefox VPN, not Mozilla VPN)

Sometimes, I need to let my computer run for a while without using it. This often means that I'll have Firefox open for hours at a time without anything happening.

I've noticed that almost every time after I come back to my computer after hours of inactivity with Firefox VPN turned on, I get the "Secure connection failed" error on EVERY website I try to access, including sites where I specifically disabled VPN for them.

If I try to turn off and turn on Firefox VPN, it fails to turn itself back on after five minutes of waiting. So when I restart Firefox, it's turned off, which is inconvenient since I have pinned tabs which I want the VPN turned on for.

And if I restart Firefox (with or without restarting the computer itself) without doing anything to Firefox VPN, which means the Firefox VPN is still ostensibly turned on when Firefox is shut down, then when Firefox opens again, Firefox VPN is... turned off. This is not the expected behavior, because if I restart Firefox with the VPN turned on without having had any site loading issues, then the VPN is still on when Firefox opens again.

Since Firefox VPN otherwise works fine for me, I'm just restarting Firefox more often now. But I feel like this isn't supposed to happen.