how long does it take to get a reply? i sent a request to get log in help, i have used Mozilla VPN for 10 years or so, now I cannot log in.
when try to sign in to Mozilla VPN it takes me to spin wheel or sales and I'm wondering if my subscription lapsed or card needs updated? how do i find out. [redacted ema… (続きを読む)
when try to sign in to Mozilla VPN it takes me to spin wheel or sales and I'm wondering if my subscription lapsed or card needs updated? how do i find out. [redacted email from public]
i actually want know my email password
I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this i… (続きを読む)
I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue? Please respond [edited email from community support forum]
shall I use the same password for Firefox and Mozilla account?
trying to set up a second email address, when asked to summit a code to verify to the new address, cannot comply because i have no password for the new address. how can i… (続きを読む)
trying to set up a second email address, when asked to summit a code to verify to the new address, cannot comply because i have no password for the new address. how can i verify the code to set up the new address? the new email address
Good morning, I had a working VPN installation Fedora 44 XFCE Flatpak org.mozilla.vpn. But this morning when opening Mozilla VPN it " hangs" at: waiting for sign in an… (続きを読む)
Good morning, I had a working VPN installation Fedora 44 XFCE Flatpak org.mozilla.vpn. But this morning when opening Mozilla VPN it " hangs" at: waiting for sign in and subscription confirmation
How to fix?
Fedora 44 XFCE Flatpak org.mozilla.vpn 2.39.0 stable.
Yours kindly, Roel
I saw a msg that my firefox password was charged. Don't know if accidentally done while on Mozilla or changing default back to firefox after brief set on Chrome due to G… (続きを読む)
I saw a msg that my firefox password was charged. Don't know if accidentally done while on Mozilla or changing default back to firefox after brief set on Chrome due to Google saying needed
Lost ALL my passwords, asked for reconnect, nothing, why????????
I need help setting my passwords in Mozilla and Firefox. I'm also confused as to what is the difference between the 2 entitities. If there is anyone to guide me would be … (続きを読む)
I need help setting my passwords in Mozilla and Firefox. I'm also confused as to what is the difference between the 2 entitities. If there is anyone to guide me would be appreciated.
I forgot my Windows password. I tried resetting it, but it doesn't work. I can't sign in to my HP laptop. Please help me recover access without losing my files.
I just signed up for the annual VPN coverage. I've signed in and have selected an area of the world to have my ip address associated. However, I now am in a loop. I clic… (続きを読む)
I just signed up for the annual VPN coverage. I've signed in and have selected an area of the world to have my ip address associated. However, I now am in a loop.
I click the VPN logo on the top right of Firefox, I'm told to "Get started" by logging in.
I click "get started" and am told I've successfully already logged in.
I'm then told to click the "Turn VPN on" switch at the VPN logo.
I click the VPN logo and am told to log on, again. And again and again...
I've restared Firefox. I've restarted my Mac. Same thing again and again
Help?
I cannot recall my keepass password. I used my fingerprint to access. I put my password in keepass with it showing up when I opened the app but the app is all wonky in an… (続きを読む)
I cannot recall my keepass password. I used my fingerprint to access. I put my password in keepass with it showing up when I opened the app but the app is all wonky in an endless deathloop and I cannot use my finger to access the database. What can I do?
I think the new password method is much more better with the numbers,letters, and signs.
How do I switch account in Mozilla connect? Like, between my private account and my business account?
I have given wrong RIO number to Firefox
I'm being threatened by email with closure of my account unless I sign in by clicking a button in the message. As far as I can tell, I am signed in. So these emails are f… (続きを読む)
I'm being threatened by email with closure of my account unless I sign in by clicking a button in the message. As far as I can tell, I am signed in. So these emails are fraudulent?
After I key in all my passwords they disappear after a while. sometimes they last a week of two,and other times just a few days. One time it happened when fire fox did a … (続きを読む)
After I key in all my passwords they disappear after a while. sometimes they last a week of two,and other times just a few days. One time it happened when fire fox did a update . Any help would be appreciated.
[edited email from community support forum]
Hello, I’m using Firefox on Windows 11 and I’ve noticed that my saved logins are not being remembered after restarting the browser. Cookies are enabled and “Delete cookie… (続きを読む)
Hello,
I’m using Firefox on Windows 11 and I’ve noticed that my saved logins are not being remembered after restarting the browser. Cookies are enabled and “Delete cookies on exit” is turned off.
I’ve also checked:
Enhanced Tracking Protection is set to Standard I’m not using private browsing mode No extensions are actively clearing data
But the issue still persists.
Has anyone faced this before or knows what setting could be causing Firefox to forget sessions?
Thanks.
I'm trying to start my VPN . It wont load from my start up page. when I open the firefox page it shows a green checmark with Vpn in the heading bar,but to the right the v… (続きを読む)
I'm trying to start my VPN . It wont load from my start up page. when I open the firefox page it shows a green checmark with Vpn in the heading bar,but to the right the vpn icon has a red dot.
