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thunderbird will not delete messages in one of my accounts.

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Lin replied
sales502
sales502

thunderbird will not delete messages in one of my 2 accounts. when i click delete they just keep re-appearing in my in box. I have deleted the TRASH.msf but issue persists: WHY? I also cannot move messages to another folder, but again, only in one of the two accounts that I have. This just started on 6/17, perhas a bad update? How do I fix this as my in box is filling quickly

thunderbird will not delete messages in one of my 2 accounts. when i click delete they just keep re-appearing in my in box. I have deleted the TRASH.msf but issue persists: WHY? I also cannot move messages to another folder, but again, only in one of the two accounts that I have. This just started on 6/17, perhas a bad update? How do I fix this as my in box is filling quickly

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Lin
Lin
  • Top 10 Contributor

Is this an IMAP or a POP3 account?

Who is your email provider?

Can you see the errant messages on your email provider's web mail interface?

If I understand your description, it sounds like the problem is with the Inbox, not with Trash. Its index might be corrupt. Try repairing the Inbox folder - right-click on it in the Folders List, choose Properties, then "Repair Folder".

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