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Black horizontal Bar at top of screen

Firefox Browser appearance
Camisha Taylor replied 4 か月前
Camisha Taylor
Camisha Taylor

So every time when i'm in Firefox I can seem to scroll all the way up. In a way I can it's just that there is this black bar at the top of the screen that is covering the top of where you would see search or anything else at the top of the screen. I've tried deleting history and cache, force quitting, but it doesn't work. Other browsers are fine but Firefox is not with the black bar covering the top of the screen. Is anybody else having this issue?

So every time when i'm in Firefox I can seem to scroll all the way up. In a way I can it's just that there is this black bar at the top of the screen that is covering the top of where you would see search or anything else at the top of the screen. I've tried deleting history and cache, force quitting, but it doesn't work. Other browsers are fine but Firefox is not with the black bar covering the top of the screen. Is anybody else having this issue?
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すべての返信 (4)

Kiki
Kiki
  • トップ 25 の貢献者
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Mozilla Staff

Hi Camisha,

Honestly, this look very wrong. Can you tell me which Firefox version are you using? Also, are you on full screen mode by chance?

TechHorse
TechHorse

選ばれた解決策

Camisha, is this similar to the issue described in this thread? https://support.mozilla.org/en-US/questions/1567538

If so, then you can see if the chosen solution there helps. Basically, the bar was caused by an add-on and turning this extension off solved the problem.

この投稿は TechHorse により に変更されました

Kiki
Kiki
  • トップ 25 の貢献者
  • ロケールリーダー
  • 管理者
  • モデレーター
Mozilla Staff

Oh, that looks like the same issue, indeed. Thanks for sharing that thread, TechHorse. (:

Camisha Taylor
Camisha Taylor 質問者

so it was one of my ad-blocker's and turning off one of them solved the problem. Thank you everyone for your help.

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