Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

Thunderbird Cannot Authenticate Gmail Workspace Account (OAuth Window Never Opens)

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 25 回表示
  • 最後の返信者: max115

more options

Hello,

I am requesting assistance with a persistent issue in Thunderbird involving a Google Workspace (Gmail) account for my domain, dantanas.com.

Incoming IMAP works correctly. However, outgoing SMTP authentication fails every time.

Symptoms

The Google OAuth login window never appears when Thunderbird attempts to authenticate SMTP.

Sending mail produces the error: “Unable to authenticate to Outgoing server (SMTP). Please check the password and verify the authentication method.”

IMAP works normally, but SMTP never prompts for OAuth authentication.

Thunderbird also does not allow me to have a Junk/Spam folder for this account — the option appears disabled or unavailable.

Current configuration Thunderbird is using

SMTP Server: smtp.gmail.com Port: 465 or 587 Security: SSL/TLS or STARTTLS Authentication: OAuth2 User: max@dantanas.com

IMAP Server: imap.gmail.com Port: 993 Security: SSL/TLS Authentication: OAuth2

What I have already done

Verified DNS MX and DKIM records on the domain (email receiving works).

Confirmed I can log in to the account in a browser with no issues.

Tried both port 465 and 587.

Removed and re-added SMTP servers in Thunderbird.

Forced Thunderbird to attempt OAuth2 authentication, but the OAuth window never appears.

Tested other clients, which authenticate correctly — suggesting the issue is specific to Thunderbird.

Expected behavior

Thunderbird should open a Google OAuth browser window to authenticate SMTP. This never occurs, which prevents SMTP from working entirely.

Request

Could you please advise:

Why Thunderbird does not open the Google OAuth authentication window for SMTP?

Whether there is a known issue affecting Google Workspace OAuth in Thunderbird?

How to reset or repair Thunderbird’s OAuth behavior?

Why Thunderbird does not allow the creation or use of a Junk/Spam folder for this account?

Any guidance would be appreciated. I’ve spent considerable time troubleshooting, and resolving the OAuth prompt issue is essential for SMTP functionality.

Thank you, Max Makowski max@dantanas.com

Hello, I am requesting assistance with a persistent issue in Thunderbird involving a Google Workspace (Gmail) account for my domain, dantanas.com. Incoming IMAP works correctly. However, outgoing SMTP authentication fails every time. Symptoms The Google OAuth login window never appears when Thunderbird attempts to authenticate SMTP. Sending mail produces the error: “Unable to authenticate to Outgoing server (SMTP). Please check the password and verify the authentication method.” IMAP works normally, but SMTP never prompts for OAuth authentication. Thunderbird also does not allow me to have a Junk/Spam folder for this account — the option appears disabled or unavailable. Current configuration Thunderbird is using SMTP Server: smtp.gmail.com Port: 465 or 587 Security: SSL/TLS or STARTTLS Authentication: OAuth2 User: max@dantanas.com IMAP Server: imap.gmail.com Port: 993 Security: SSL/TLS Authentication: OAuth2 What I have already done Verified DNS MX and DKIM records on the domain (email receiving works). Confirmed I can log in to the account in a browser with no issues. Tried both port 465 and 587. Removed and re-added SMTP servers in Thunderbird. Forced Thunderbird to attempt OAuth2 authentication, but the OAuth window never appears. Tested other clients, which authenticate correctly — suggesting the issue is specific to Thunderbird. Expected behavior Thunderbird should open a Google OAuth browser window to authenticate SMTP. This never occurs, which prevents SMTP from working entirely. Request Could you please advise: Why Thunderbird does not open the Google OAuth authentication window for SMTP? Whether there is a known issue affecting Google Workspace OAuth in Thunderbird? How to reset or repair Thunderbird’s OAuth behavior? Why Thunderbird does not allow the creation or use of a Junk/Spam folder for this account? Any guidance would be appreciated. I’ve spent considerable time troubleshooting, and resolving the OAuth prompt issue is essential for SMTP functionality. Thank you, Max Makowski max@dantanas.com

すべての返信 (3)

more options

Please reply to max@cape-cod.co.

more options

Have you tries removing any oauth entries in the password manager for google SMTP servers. It sounds like Thunderbird thinks it has a valid token.

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

Check the identity for the account (the entry above server settings in account settings) that the correct SMTP server is selected and that there is only one identity on the account (if there are more identities each needs to be checked as the SMTP is identity specific.)

Check what SMTP server is set as "default". Many actions in Thunderbird will use the default, including many folder contexts outside of the all folders view, so you might be using the default not the on for the identity.

more options

You answered like I am a computer pro. I have no damn idea what any of this means. That link you sent just sends me to another page of instructions which I do not understand. Can you treat me like I am stupid and do - STEP ONE - STEP TWO - And so on.

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。