Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

Short cuts on home page, where they?

more options

My short cuts that i had on home page are gone. How do I get them back?

My short cuts that i had on home page are gone. How do I get them back?

選ばれた解決策

Some users reported having to restart their systems before the fix was successful.

I have not seen an explanation of whether the fix is on the server side (on Mozilla's servers providing the news and sponsored items in the page) or on the browser side (pushed out to Firefox installations through the study system).

この回答をすべて読む 👍 0

すべての返信 (6)

more options

Hi

Has this only just happened?

役に立ちましたか?

more options

Hi charpomaxx,

This issue should've been fixed by now. Another impacted user was able to fix it after an OS restart, though. Could you try and report back to us?

役に立ちましたか?

more options

The problem I reported about shortcuts has not been resolved. I just checked again and not change.

役に立ちましたか?

more options

Hi charpomaxx,

Are you able to go to Help > "More Troubleshooting Information", and on the page that appears, click "Copy text to clipboard", and then paste your clipboard contents here? That might help us determine what's happening here.

役に立ちましたか?

more options

Sorry, setting "need info" for my last comment.

役に立ちましたか?

more options

選ばれた解決策

Some users reported having to restart their systems before the fix was successful.

I have not seen an explanation of whether the fix is on the server side (on Mozilla's servers providing the news and sponsored items in the page) or on the browser side (pushed out to Firefox installations through the study system).

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。