Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
Solved アーカイブに保管済み

Why is the block pop-up windows button grayed out?

User5823034

One of the websites I need for school requires pop-ups. I can't click on the button to permit pop-up windows for just that site because it only flashes for less than a second and it is grayed out. I tried to go to preferences to disable the pop-up blocker, but the checkbox to disable it is grayed out. I created a new profile, but the button to disable the pop-up blocker is grayed out on that too. I now have to use chrome for this website because I can allow pop-ups on that browser.

My question is why is this setting grayed out? And how can I re-enable pop-ups or at least edit the exception list because that is grayed out right now too. Any other tips for troubleshooting similar issues in the future would also be appreciated.

OS/Firefox packer: Artix Linux Firefox ver.: 142.0 (64-bit) Tested on brand new profile

One of the websites I need for school requires pop-ups. I can't click on the button to permit pop-up windows for just that site because it only flashes for less than a second and it is grayed out. I tried to go to preferences to disable the pop-up blocker, but the checkbox to disable it is grayed out. I created a new profile, but the button to disable the pop-up blocker is grayed out on that too. I now have to use chrome for this website because I can allow pop-ups on that browser. My question is why is this setting grayed out? And how can I re-enable pop-ups or at least edit the exception list because that is grayed out right now too. Any other tips for troubleshooting similar issues in the future would also be appreciated. OS/Firefox packer: Artix Linux Firefox ver.: 142.0 (64-bit) Tested on brand new profile
添付されたスクリーンショット

すべての返信 (2)

選ばれた解決策

go to about:policies and see if there's anything under the active tab

I found it!

After editing `/usr/lib/firefox/distribution/policies.json` and setting `locked` to false I am able to edit pop-up settings like expected.

Thank you for your help!