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sync and save data button not on android

  • 6 件の返信
  • 19 人がこの問題に困っています
  • 351 回表示
  • 最後の返信者: dgduston

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When trying to sync Firefox on my phone, the second step is to go to the menu, and tap sync and save data. However there is no button like that on my android version of Firefox.

When trying to sync Firefox on my phone, the second step is to go to the menu, and tap sync and save data. However there is no button like that on my android version of Firefox.
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すべての返信 (6)

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Hi

Select your user name in the Firefox for Android menu shown in your screenshot to access the Firefox Sync settings.

役に立ちましたか?

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This is a common issue where users don't realize that they are logged in which is why they're not seeing the sync and save data option.

役に立ちましたか?

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When I tap on my account name in the new version 142.0.1 as you suggest, I see a "synchronise now" option, not a "synchronise and save data" option. So it looks as if the mobile is already synchronising. However, on my desktop, the mobile is not listed as a device and responding to confirm "I already have Firefox mobile" suggests finding "synchronise and save data" in the mobile version and scanning the QR code on the desktop screen. Like others, I cannot find it.

役に立ちましたか?

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nick71 said

When I tap on my account name in the new version 142.0.1 as you suggest, I see a "synchronise now" option, not a "synchronise and save data" option. So it looks as if the mobile is already synchronising. However, on my desktop, the mobile is not listed as a device and responding to confirm "I already have Firefox mobile" suggests finding "synchronise and save data" in the mobile version and scanning the QR code on the desktop screen. Like others, I cannot find it.

I have exactly the same problem! Did you find a solution?

役に立ちましたか?

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jonzn4SUSE said

This is a common issue where users don't realize that they are logged in which is why they're not seeing the sync and save data option.

This is what it looks like once i click on my name..

役に立ちましたか?

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Logout of the mobile app. Then the "sync and save" will show up.

役に立ちましたか?

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