Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Change Password

JPALKS

A few days ago I changed my password on my account but I forgot to write it down. Now I tried to change it again but it doesn't remember the current password, resulting in it asking me to enter the 32-character password, but unfortunately I don't have that either. How can I change my password without losing my data? King regards John Papoulakos

A few days ago I changed my password on my account but I forgot to write it down. Now I tried to change it again but it doesn't remember the current password, resulting in it asking me to enter the 32-character password, but unfortunately I don't have that either. How can I change my password without losing my data? King regards John Papoulakos

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Do you have recovery codes?