Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
アーカイブに保管済み

EMAIL ACCESS

Dora Bigler Wang
I CAN NO LONGER ACCESS MY EMAIL. SCREEN SHOT BELOW Something went wrong. Please try the recommended action below. Fewer Details UTC Date: 2025-04-07T17:37:17.900Z Client Id: 592E9AA54DB74ECE808E47A4A1CB4764 Session Id: 2c0cbdae-73fd-435b-ba9c-59d78373b6aa Client Version: 20250328005.12 BootResult: 2152857611 Back Filled Errors: None err: NS_ERROR_FILE_CORRUPTED: esrc: Preboot et: ClientError estack: getItem@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.e7f0bdd2.js:7:134516 i@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.e7f0bdd2.js:7:131916 clear@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.e7f0bdd2.js:7:135421 initialize@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.e7f0bdd2.js:7:134042 initialize@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.e7f0bdd2.js:5:5239 946909/i/<@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.e7f0bdd2.js:7:186704 initialize@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.e7f0bdd2.js:7:91531 initialize@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.e7f0bdd2.js:7:129603 createPublicClientApplication@https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.94868.m.e7f0bdd2.js:1:16869 S@https:/

すべての返信 (2)

I TRIED TO SHUT DOWN AND RESTART MY COMPUTER BUT NOTHING HELPS.

That's not a screenshot. And Firefox is just a browser so what email provider are you using?