Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

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Firefox freezes whole computer, can only do hard shutdown and restart

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 20 回表示
  • 最後の返信者: Dan

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Windows 11 FF 131.0.3 64-bit

This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change.

It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.

Windows 11 FF 131.0.3 64-bit This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change. It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.

すべての返信 (2)

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Just realized I posted about this on Sept. 30, before this last update, and got no reply, so it's been happening for awhile.

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Same problem only on Windows 10