Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Cannot locate Profiles

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: david

more options

My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a few days earlier. In my Thunderbird prior to the crash, I have three email addresses , and each one is filtered to store emails in a lot of Local folders. I went to the backup version, and recovered my Profile folder in Users/UserName /Roaming/Thunderbird folder, which merged with the newly installed Profile. When I opened Thunderbird after rebooting the PC, only my first email address was shown, and there were no filters or Local folders to be seen. Can someone please advise me on how to restore Thunderbird to my original configuration with 3 email addresses, filters and Local folders? kind regards, Joe


edit: moved thread from Firefox to Thunderbird section.

My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a few days earlier. In my Thunderbird prior to the crash, I have three email addresses , and each one is filtered to store emails in a lot of Local folders. I went to the backup version, and recovered my Profile folder in Users/UserName /Roaming/Thunderbird folder, which merged with the newly installed Profile. When I opened Thunderbird after rebooting the PC, only my first email address was shown, and there were no filters or Local folders to be seen. Can someone please advise me on how to restore Thunderbird to my original configuration with 3 email addresses, filters and Local folders? kind regards, Joe edit: moved thread from Firefox to Thunderbird section.

この投稿は James (doing minimal support) により に変更されました

すべての返信 (1)

more options

Do you still have access to the original drive backup? If so, copy not just the profile, but the thunderbird folder itself (i.e., c:\users\yourID\appdata\roaming\thunderbird and place it into the same location on restored drive. If you do that, AFTER thunderbird has been installed, then THunderbird will open exactly where you were. You do NOT want to merge two profiles and my suggestion avoids that.