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Delete My Account

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 21 回表示
  • 最後の返信者: Paul

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I forgot my password to my account and lost access to MFA app. Since I no longer have access to my account I would like Firefox to delete the account.

I forgot my password to my account and lost access to MFA app. Since I no longer have access to my account I would like Firefox to delete the account.

すべての返信 (3)

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Here is a screenshot to delete your account. see screenshot

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That screenshot is AFTER you log in. I know my password, but I lost access to MFA app so I am NOT able to finish the login process to delete the account.

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If you are unable to log into that account, we will be unable to verify your identity to be able to delete it.