Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Upgrade to 78.2.1 not able to find existing profile

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: roger_evans

roger_evans
roger_evans
more options

I tend to be working on either of 2 PCs so have, for many years, been running Thunderbird with the profile on a shared NAS drive (z:\thunderbird\cc5rdcry.default). The 2 PCs, both have TB setup identically (C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe). The Appdata of both contains identical Installs.ini and Profiles.ini files - the profiles.ini for both is: [Install8216C80C92C4E828] Default=z:\thunderbird\cc5rdcry.default

[Profile0] Name=default IsRelative=0 Path=z:\thunderbird\cc5rdcry.default Default=1

[General] StartWithLastProfile=1 Version=2

One PC is running Win10, the other Win 7.

The profile is linked to 4 email addresses.

This week the WIn10 PC updated TBird to version 78.2.1, and now, on that PC I get the "New Account Hub for centralized account setup", and the other shows a message ""You have launched an older version of Thunderbird" which then goes on to say the profile was changed by a newer version.

When the new "hub" appeared I closed down TBird, went to the profiles.ini and changed the profile to point to the one on the NAS, but it made no difference.

If I click on the "hub" address book it brings up most of my collected email addresses, but not "organised" as they were in the profile.

I tried running the profile manager, but it only showed default, so was not sure whether to use that.

HELP!!!

I tend to be working on either of 2 PCs so have, for many years, been running Thunderbird with the profile on a shared NAS drive (z:\thunderbird\cc5rdcry.default). The 2 PCs, both have TB setup identically (C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe). The Appdata of both contains identical Installs.ini and Profiles.ini files - the profiles.ini for both is: ''[Install8216C80C92C4E828] Default=z:\thunderbird\cc5rdcry.default [Profile0] Name=default IsRelative=0 Path=z:\thunderbird\cc5rdcry.default Default=1 [General] StartWithLastProfile=1 Version=2 One PC is running Win10, the other Win 7. The profile is linked to 4 email addresses. This week the WIn10 PC updated TBird to version 78.2.1, and now, on that PC I get the "New Account Hub for centralized account setup", and the other shows a message ""You have launched an older version of Thunderbird" which then goes on to say the profile was changed by a newer version. When the new "hub" appeared I closed down TBird, went to the profiles.ini and changed the profile to point to the one on the NAS, but it made no difference. If I click on the "hub" address book it brings up most of my collected email addresses, but not "organised" as they were in the profile. I tried running the profile manager, but it only showed default, so was not sure whether to use that. HELP!!!

すべての返信 (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Since version 68, Thunderbird works on a dedicated profile per installation (version of Thunderbird). https://support.mozilla.org/en-US/kb/unable-launch-older-version-profile

I would suggest you exit Thunderbird on Windows 10 computer, then get Windows 7 computer updated so it is running exactly the same version as on the Windows 10 computer as you will find two different versions will have issues running the same profile.

roger_evans
roger_evans 質問者
more options

Unfortunately it turned out that, during the upgrade, it destroyed the prefs.ini file. Compounded by a backup the same evening overwriting a good one from the previous evening.

I have managed to reinstate all the pop3 accounts, but there are a couple of IMAP accounts that appear to have had all the emails, prior to the time of the "upgrade", deleted from the hosting company's server. Almost as if, whatever happened, sent a "delete all" message back. I know they were there the day before the upgrade.

Hi ho, will see if I can get them restored.

Cheers

この投稿は roger_evans により に変更されました