Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I'm locked out of viewing saved passwords, and my Firefox login and password aren't giving me access

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 16 回表示
  • 最後の返信者: j_d_spear

more options

I'm using the latest version of Firefox (I have automatic updates enabled) on my Windows desktop. I am trying to view a saved password I created a while ago so I can use it in another application. I used to be able to view passwords via the "Logins and Passwords" option, followed by clicking on the eye symbol. Now when I try I am prompted to "verify my identity" with a login. My firefox account login and password (which I verified are correct) don't give me access.

My research suggests Firefox now uses Firefox Lockwise to secure passwords. I have not created a Firefox Lockwise account, so do not have an account name or password for it (if that's even necessary).

Another user posted a solution to a similar problem which he stated was a "temporary fix" that "may not work for future updates", and I am concerned. I would like to be able to view my saved password, now and in the future. How do I once again get access to my saved passwords?

I'm using the latest version of Firefox (I have automatic updates enabled) on my Windows desktop. I am trying to view a saved password I created a while ago so I can use it in another application. I used to be able to view passwords via the "Logins and Passwords" option, followed by clicking on the eye symbol. Now when I try I am prompted to "verify my identity" with a login. My firefox account login and password (which I verified are correct) don't give me access. My research suggests Firefox now uses Firefox Lockwise to secure passwords. I have not created a Firefox Lockwise account, so do not have an account name or password for it (if that's even necessary). Another user posted a solution to a similar problem which he stated was a "temporary fix" that "may not work for future updates", and I am concerned. I would like to be able to view my saved password, now and in the future. How do I once again get access to my saved passwords?

選ばれた解決策

If you aren't using a master password then Firefox will prompt you to enter the password you use to login to Windows when you boot the computer or the PIN for your Windows account.

この回答をすべて読む 👍 1

すべての返信 (2)

more options

選ばれた解決策

If you aren't using a master password then Firefox will prompt you to enter the password you use to login to Windows when you boot the computer or the PIN for your Windows account.

この投稿は cor-el により に変更されました

more options

Thank you so much!