Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Thunderbird (60.6.1) on Windows 10 (v1809) will not start again after terminating, reporting "Thunderbird is already running, but is not responding."

Alchemist990

Recently, after terminating Thunderbird (60.6.1) on Windows 10 (v1809), it will not start again, reporting: "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window".

W10 Resource Monitor shows that process components remain in memory, long after thunderbird.exe has terminated.

I also have a similar problem with Firefox (v66.0.3), showing the same failure to eliminate Forefox components from memory after termination, and the same failure to restart.

The only way I have found to fix the problem is to reboot. Ugh!

Recently, after terminating Thunderbird (60.6.1) on Windows 10 (v1809), it will not start again, reporting: "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window". W10 Resource Monitor shows that process components remain in memory, long after thunderbird.exe has terminated. I also have a similar problem with Firefox (v66.0.3), showing the same failure to eliminate Forefox components from memory after termination, and the same failure to restart. The only way I have found to fix the problem is to reboot. Ugh!
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Try removing the profile lock file:

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

Works for TB and Firefox.