Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why I can’t surf the net unless it’s use Edge

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: FredMcD

more options

So my Mozilla Firefox /latest edition -on windows 10 : says I am logged on ( router recognizes my internet) but any web site I go to -reads not connected. !! But with movement of the mouse over to Microsoft Edge( in the same few seconds) it instantly recognizes google web site.. and I am now logged in .... why ?? ( my default browser is now Edge) .

So my Mozilla Firefox /latest edition -on windows 10 : says I am logged on ( router recognizes my internet) but any web site I go to -reads not connected. !! But with movement of the mouse over to Microsoft Edge( in the same few seconds) it instantly recognizes google web site.. and I am now logged in .... why ?? ( my default browser is now Edge) .

すべての返信 (2)

more options

Screenshot of the error message from firefox?

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}