Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Cannot download emails

NickKeene

Have just installed Thunderbird, as fed up with windows 10. On installation Thundrbird received hundreds of emails that I have received in last 8 months, all of which I was in the process of deleting from my inbox, when this error message came up:

" The RETR command did not succeed. Error retrieving a message. Mail server mail.btinternet.com responded: problem retrieving message."

Now cannot receive any more in my inbox

Help

Have just installed Thunderbird, as fed up with windows 10. On installation Thundrbird received hundreds of emails that I have received in last 8 months, all of which I was in the process of deleting from my inbox, when this error message came up: " The RETR command did not succeed. Error retrieving a message. Mail server mail.btinternet.com responded: problem retrieving message." Now cannot receive any more in my inbox Help

すべての返信 (1)

You should talk to your email provider.