Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

setting up email to connect with existing email account

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: christ1

jodixon
jodixon
more options

I have a new computer and have tried to set up a thunderbird email account to access email. I don't want to set up a new account but wish to use existing account. This works fine until i get to nearly the end and I enter my email and password which I know is correct as I can get to email account through browser and I get mssg 'Configuration could not be verified - is user name or password wrong' The account is a secondary account ie set up by our organization administrator.

I have a new computer and have tried to set up a thunderbird email account to access email. I don't want to set up a new account but wish to use existing account. This works fine until i get to nearly the end and I enter my email and password which I know is correct as I can get to email account through browser and I get mssg 'Configuration could not be verified - is user name or password wrong' The account is a secondary account ie set up by our organization administrator.

すべての返信 (1)

christ1
christ1
  • Top 25 Contributor
more options

If this is a corporate email account Thunderbird may not be able to automatically pick the correct server settings. Check with your organization administrator about the correct server settings, and then chose 'Manual Setup'. https://support.mozilla.org/en-US/kb/manual-account-configuration